Intercom

true false 107false unhandled content type false unhandled content type requirements to use the intercom modules in {{product name}} , you must have an intercom account connect intercom and {{product name}} to create the connection log in to your {{product name}} account, add an intercom module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an ​instant​ tag, click ​ create a webhook ​​, then ​ create a connection ​​ optional in the ​​ connection name​​ field, enter a name for the connection optional switch on ​ show advanced settings ​ and enter your intercom client credentials for more information on how to obtain your credentials, refer to intercom authentication documentation if requested, use the following redirect uri when setting up your client credentials https //www integromat com/oauth/cb/intercom click save if prompted, authenticate your account and confirm access you've successfully created the connection and can now use the intercom app in your {{scenario plural lowercase}} if you want to make changes to your connection in the future, follow the steps here set up intercom webhooks the intercom app has instant modules — webhooks that watch for certain changes in intercom and immediately start your {{scenario singular lowercase}} when those changes happen to use these modules, you must set up the webhook in your intercom account to set up the webhook add an intercom instant module to your {{scenario singular lowercase}} and click create a webhook optional enter a name for the webhook in the webhook name field select the corresponding connection for the webhook in the connection field click save > copy address to clipboard log in to your intercom account and navigate to your app in your developer hub in the left sidenav within your intercom app, click webhooks and enter your request endpoint url in the field provided choose the topics you will need your webhook is now set up when the selected change occurs in intercom, {{product name}} will immediately be notified and start your {{scenario singular lowercase}} intercom modules after connecting to the intercom app, you can use the following types of modules to build your {{scenario plural lowercase}} event watch events contacts list contacts get a contact create a contact update a contact delete a contact merge a lead into a user list a contact's companies list a contact's tags list a contact's segments get a contact's note companies list companies list companies (large datasets) get a company create or update a company list a company's contacts list a company's segments attach/deatch a company to/from a contact admins list admins get an admin set an admin as away list activity logs data events list contact's data events submit a contact's event data attributes list data attributes create/update a data attribute tags list tags create/update a tag delete a tag attach/detach a tag to/from a company attach/detach a tag to/from a conversation attach/detach a tag to/from a contact segments list segments get a segment notes list contact's notes create a contact note conversations list conversations search for conversations get a conversation create a contact initiated conversation create an admin initiated conversation assign a conversation attach/detach a contact to/from a conversation make a conversation as read reply to a conversation snooze a conversation close a conversation open a snoozed or closed conversation update a conversation's custom attributes other get an authenticated user make an api call templates you can look for intercom templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} intercom resources intercom api documentation