Customer Support
Intercom
9 min
with the intercom app in {{product name}} , you can manage the contacts, companies, admins, data events, data attributes, tags, notes, and conversations in your intercom account requirements to use the intercom modules in {{product name}} , you must have an https //www intercom com/ connect intercom and {{product name}} to create the connection log in to your {{product name}} account, add an intercom module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection optional switch on show advanced settings and enter your intercom client credentials for more information on how to obtain your credentials, refer to https //developers intercom com/docs/build an integration/learn more/authentication/ if requested, use the following redirect uri when setting up your client credentials https //www integromat com/oauth/cb/intercom click save if prompted, authenticate your account and confirm access you've successfully created the connection and can now use the intercom app in your {{scenario plural lowercase}} if you want to make changes to your connection in the future, follow the steps https //help make com/connect an application#tn2pj intercom modules after connecting to the intercom app, you can use the following types of modules to build your {{scenario plural lowercase}} event watch events contacts list contacts get a contact create a contact update a contact delete a contact merge a lead into a user list a contact's companies list a contact's tags list a contact's segments get a contact's note companies list companies list companies (large datasets) get a company create or update a company list a company's contacts list a company's segments attach/deatch a company to/from a contact admins list admins get an admin set an admin as away list activity logs data events list contact's data events submit a contact's event data attributes list data attributes create/update a data attribute tags list tags create/update a tag delete a tag attach/detach a tag to/from a company attach/detach a tag to/from a conversation attach/detach a tag to/from a contact segments list segments get a segment notes list contact's notes create a contact note conversations list conversations search for conversations get a conversation create a contact initiated conversation create an admin initiated conversation assign a conversation attach/detach a contact to/from a conversation make a conversation as read reply to a conversation snooze a conversation close a conversation open a snoozed or closed conversation update a conversation's custom attributes other get an authenticated user make an api call templates you can look for intercom templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} intercom resources https //developers intercom com/docs/references/introduction