Intercom
| With the Intercom app in , you can manage the contacts, companies, admins, data events, data attributes, tags, notes, and conversations in your Intercom account. |
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To use the Intercom modules in , you must have an Intercom account.
To create the connection:
Log in to your account, add an Intercom module to your , and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: In the Connection name field, enter a name for the connection.
Optional: Switch on Show advanced settings and enter your Intercom client credentials. For more information on how to obtain your credentials, refer to Intercom Authentication documentation.
If requested, use the following Redirect URI when setting up your client credentials: https://www.integromat.com/oauth/cb/intercom
Click Save.
If prompted, authenticate your account and confirm access.
You've successfully created the connection and can now use the Intercom app in your . If you want to make changes to your connection in the future, follow the steps here.
The Intercom app has instant modules—webhooks that watch for certain changes in Intercom and immediately start your when those changes happen. To use these modules, you must set up the webhook in your Intercom account.
To set up the webhook:
Add an Intercom instant module to your and click Create a webhook.
Optional: Enter a name for the webhook in the Webhook name field.
Select the corresponding connection for the webhook in the Connection field.
Click Save > Copy address to clipboard.
Log in to your Intercom account and navigate to your app in your Developer Hub.
In the left sidenav within your Intercom app, click Webhooks and enter your request endpoint URL in the field provided.
Choose the Topics you will need.
Your webhook is now set up. When the selected change occurs in Intercom, will immediately be notified and start your .
After connecting to the Intercom app, you can use the following types of modules to build your .
You can look for Intercom templates in Make's template gallery, where you'll find thousands of pre-created .