Creates a brand new support ticket to help you track and manage customer requests.

Creates a new user account in your system. You'll need "helpdesk-administrator" permissions to use this module.

Retrieves detailed information about a specific ticket you choose.

Retrieves detailed information about a specific user. You’ll need administrator or technician permissions to use this module.

Allows you to make a custom, authorized API request to the connected service.

Finds specific tickets based on your search criteria or shows you a list of all available tickets.

Finds specific users or displays a list of all users in your account. You'll need "helpdesk-administrator" permissions to use this feature.

Updates the details of an existing ticket with new information.

Updates the details of an existing user in your system. Please note that you’ll need “helpdesk-administrator” permissions to use this feature.

Triggers whenever a new ticket is created, so you can stay updated on the latest requests or issues as soon as they come in.

This module activates whenever a new user is added to your system. Please note, you'll need "helpdesk-administrator" permissions to use it.