Customer Support
HappyFox Help Desk

3min
The HappyFox Help Desk modules allow you to monitor, create, and search the tickets, staff, and users in your HappyFox Help Desk account.
Getting Started with Happyfox Help Desk
Prerequisites
A Happyfox Help Desk account - create an account at happyfox.com/.
Connect Happyfox Help Desk to Make
To connect your Happyfox Help Desk account to Make you need to obtain the Key, and Website ID from your Happyfox Help Desk account and insert it in the Create a connection dialog in the Make module.
1. Log in to your HappyFox Help Desk account.
2. Click Apps > My Apps > API > Manage > New API Key.
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3. In the First Name field, enter a name for the API key, select the throttling options and click Add new API Key.
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4. Copy the API key Auth key to your clipboard.
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5. Go to Make and open the HappyFox Help Desk module's Create a connection dialog.
6. In the Connection name field, enter a name for the connection.
7. In the API Key and Auth Code field, enter the detail copied in step 4.
8. In the Domain field, enter your account URL address. For example, your account URL is https://www.xyz.happyfox.com then your domain is xyz.
9. Click Continue.
The connection has been established.
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