Gorgias by Maxmel Tech
![]() | Gorgias is a helpdesk platform designed for e-commerce businesses to centralize customer support across channels. Integrating it with Make.com enables automated workflows, improving response times and streamlining support operations for online stores. |
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This is AI-generated content based on official Gorgias documentation. The content may still contain errors—please verify important information. If you have questions, contact Gorgias directly.
How to get support on Gorgias
Gorgias is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https://f.make.com/r/reachout?app_name=Gorgias&app_slug=gorgias-community&app_unique_id=gorgias-55s3tt.
Requirements
To use the Gorgias app in Make, you must have an active Gorgias account and an API key, create your account on Gorgias.
App installation
To install this app, you need Admin, Owner, or App Developer permissions. Learn more about organization roles.Learn more about organization roles
Go to the Make integration page.
Click the Install button.
Follow the on-screen instructions to complete the setup.
Connect Gorgias and Make
To get started, you must first create a connection between Gorgias and Make, allowing the two services to communicate.
You can connect using the following method: API Key,OAuth2.0,Basic Auth.
API Key Instructions
You need to retrieve your API key and your email (username).
Login to your platform using your credentials.
Navigate to the section where API keys are managed.
Locate your API key.
Note your email (username) associated with your account.
OAuth2.0 Instructions
You need to generate your token.
Login to your platform using your credentials.
Navigate to the Developer Settings or API section.
Create a new Application.
Configure the application, specifying the required scopes (permissions) for the data you wish to access.
Note the generated Client ID and Client Secret.
Basic Auth Instructions
You need to retrieve your email (username) and API key.
Login to your platform using your credentials.
Navigate to the API section.
Locate your email address, which will be used as the username.
Locate your API key.
Some community developers require an additional specific API Key. Retrieve the required API key from the community developer's dashboard, generally found under Settings/API. For more info, please https://f.make.com/r/reachout?app_name=Gorgias&app_slug=gorgias-community&app_unique_id=gorgias-55s3tt.
Create the connection in Make
Log in in your Make account, add the Gorgias module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: in the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Gorgias or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Gorgias modules
After connecting to the Gorgias app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Gorgias resources
You can have access to more resources related to this app on the following links :
