Facebook Conversions API troubleshooting

1min

Below you'll find guidance on common issues or errors you may encounter while using the Facebook Conversions API  app.
This error can appear when the Facebook module is loading data from your Facebook or Facebook Business Manager account.
You need to grant  additional permissions in your Facebook account. To do it, follow the steps:
Log in to your Facebook account.
In the upper right corner, click your profile icon.
Click Settings & privacy > Settings.
In the left sidebar, under the Your activity and permissions section, click Business integrations.
Find the Make app and click View and edit.
In the pop-up window, select all the permissions and click Save.
Log in to your  account.
In the left sidebar, click Connections, and find the connection that you use for Facebook Conversions API for CRM.
Click Reauthorize.
If prompted, reauthorize account and confirm access.
This error indicates that your session in Facebook or Facebook Business Manager has expired, possibly due to a password change. To resolve it, reauthorize the connection in .
Log in to your  account.
In the left sidebar, click Connections, and find the connection that you use for Facebook Conversions API for CRM.
Click Reauthorize.
If prompted, reauthorize account and confirm access.
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Facebook Conversions API

Facebook Custom Audiences

Facebook Conversions API troubleshooting

#100 Missing Permission (100, OAuth Exception)

Error validating access token