Callbell by Maxmel Tech

callbell is a platform that centralizes customer messages from whatsapp, messenger, instagram, and telegram, enabling multi agent support, chatbots, and analytics integrating with make com streamlines automated workflows and enhances omnichannel customer communication for businesses this is ai generated content based on official callbell documentation the content may still contain errors—please verify important information if you have questions, contact callbell support directly how to get support on callbell callbell is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=callbell\&app slug=callbell community\&app unique id=callbell co1u1c requirements to use the callbell app in make, you must have an active callbell account and an access token generated from the dashboard, create your account on callbell app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect callbell and {{product name}} to get started, you must first create a connection between callbell and {{product name}} , allowing the two services to communicate you can connect using the following method api key (bearer token) api key (bearer token) instructions you need to generate your access token from the dashboard login to your platform using your credentials navigate to the dashboard locate the section where you can generate or view your access token generate or copy the access token provided some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=callbell\&app slug=callbell community\&app unique id=callbell co1u1c create the connection in {{product name}} log in in your make account , add the callbell module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your callbell or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page callbell modules after connecting to the callbell app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact adds a new contact to your selected account, allowing you to store and manage their details for future use delete a contact permanently removes a selected contact from your account, ensuring that the contact's information is no longer stored or accessible get a contact fetches detailed information about a specific contact get a contact by phone looks up a contact using a specific phone number and returns detailed information about that contact get a message status retrieves detailed information about the current status of a specific message, letting you know whether it has been sent, delivered, read, or is still pending list contact messages fetches a list of all messages exchanged with a specific contact, allowing you to view the conversation history for that person make an api call allows you to make a custom api request to the service using your own parameters and authorization, giving you flexibility to access features or data not covered by the standard modules search contacts searches your account to find specific contacts based on your chosen criteria send a message sends a personalized message directly to a selected contact update a contact updates the details of an existing contact by using its unique identifier (uuid) this module lets you modify information for a specific contact in your system templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} callbell resources you can have access to more resources related to this app on the following links callbell website callbell documentation callbell api documentation callbell page on make