Customer Support
CallBell by Codex Solutions
19 min
callbell is a platform that centralizes customer messaging from channels like whatsapp, messenger, instagram, and telegram, enabling teams to manage, automate, and analyze conversations integrating with make com allows users to automate workflows and connect callbell with other business tools this is ai generated content based on official callbell documentation the content may still contain errors—please verify important information if you have questions, contact callbell support directly how to get support on callbell callbell is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=callbell\&app slug=callbell community\&app unique id=callbell vl7uku requirements to use the callbell app in make, you must have an active callbell account and an api key, create your account on callbell app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect callbell and {{product name}} to get started, you must first create a connection between callbell and {{product name}} , allowing the two services to communicate you can connect using the following method api key (bearer token) api key (bearer token) instructions you need to generate your api key login to your platform using your credentials navigate to the api keys page in the settings section click on the button to create a new api key copy the generated api key and store it safely, as it will be shown only once some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=callbell\&app slug=callbell community\&app unique id=callbell vl7uku create the connection in {{product name}} log in in your make account , add the callbell module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your callbell or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page callbell modules after connecting to the callbell app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact adds a new contact to your selected account, allowing you to store and manage their information easily create a message send a message to a selected contact or group chat this module lets you compose and deliver a custom message directly to your chosen recipient through the connected app delete a contact permanently remove a specific contact from your account using its unique id get a channel retrieve detailed information about a specific channel using its unique id get a contact fetches detailed information about a specific contact using their unique id get a team retrieve detailed information about a particular team by providing its unique id get a template fetches detailed information about a specific template using its unique id list all team retrieve a list of all the teams associated with your account this module helps you see every team that has been created under your account, making it easy to manage or review team memberships list all templates fetches and displays a list of available templates that you can use or customize for your projects make an api call allows you to make a custom api request to the service using your authorized account, giving you flexibility to access features or endpoints not covered by the standard modules search members of a team retrieve a complete list of all members who are part of the specified team search a channel retrieves a complete list of all channels associated with your account, allowing you to view and manage each one easily search a contacts retrieve a list of all contacts associated with a specific account send a template message this module allows you to send a pre approved template message to your recipients, making it easy to deliver standardized information quickly and efficiently update a channel updates the details of an existing channel, such as its name, topic, or other settings update a contact updates the details of an existing contact, allowing you to modify information such as name, email address, phone number, or other contact fields update a team modifies the details of an existing team, allowing you to update information such as the team’s name, members, or other settings update a template updates the details of a specific template using its unique id watch events the "watch events" module actively monitors your selected app for new events as they happen whenever a specified event occurs—like a new record being added or an update made—the module instantly detects it and triggers your scenario to take action this helps you automate responses or workflows based on real time changes in your app templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} callbell resources you can have access to more resources related to this app on the following links callbell website callbell documentation callbell api documentation callbell page on make