Customer Support
Canny
24 min
canny is a feedback management platform that helps teams collect, organize, and analyze user feedback integrating canny with make com enables automated feedback collection, status updates, and syncing user insights directly into product management workflows this is ai generated content based on official canny documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //canny io directly requirements to use the canny app in make, you must have an active account and an api key, https //canny io for subscription, refer to the https //canny io connect canny and {{product name}} to get started, you must first create a connection between canny and {{product name}} , allowing the two services to communicate obtain your api key in your canny account create the connection in make obtain your api key in your canny account before you create the connection in {{product name}} , you should first obtain your api key in your canny account to obtain your api key navigate to your company's settings panel select the api section copy the api key displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //developers canny io/api reference create the connection in {{product name}} https //www make com/en/register , add the canny module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your canny account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page canny modules after connecting to the canny app, you can choose from a list of available modules to build your {{scenario plural lowercase}} add post tag adds a specified tag to an existing post change post status updates the status of a specific post, such as publishing, drafting, or archiving it create a comment adds a new comment to a specified item or record create a post creates a new post on your selected platform create a tag creates a new tag in your selected application create a vote cast a vote on a specific post on behalf of another user create or update a user creates a new user account or updates the details of an existing user account delete a comment deletes a specific comment from the selected resource delete a company permanently removes a specified company record from your account delete a user permanently removes a specified user account from the system delete a vote deletes a specific vote from the system get a board retrieves detailed information about a specific board get a comment retrieves the details of a specific comment get a post fetches and displays detailed information about a specific post using its unique id get a tag retrieves detailed information about a specific tag get a user fetches detailed information about a specific user using their canny id, user id, or email address get a vote retrieves detailed information about a specific vote list all boards retrieves a complete list of all boards linked to your company account, without applying any specific sorting list changelog entries fetches a list of the most recent changelog entries, displaying them in order from newest to oldest list opportunities retrieves a list of available sales opportunities list status changes fetches a list of recent status changes, displaying the most recent updates first list tags fetches and displays all available tags from your account list users retrieves a list of all users in your account make an api call executes a custom api request to the connected service using your authorized credentials remove post tag removes a specified tag from a selected post search comments retrieves a list of all comments associated with a specified item search posts retrieves a list of posts from your account or specified source search votes retrieves a list of all recorded votes watch comments triggers when a new comment is added or an existing comment is removed from the system watch posts triggers when a new post is added, updated, or removed in your account watch status changes monitors and notifies you when the status of an item changes watch votes triggers when a new vote is submitted in your system templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} canny resources you can have access to more resources related to this app on the following links https //community make com/search?q=canny https //canny io https //developers canny io/api reference https //www make com/en/integrations/canny