Channels

channels is a business phone system that lets teams make and receive calls, manage contacts, and track call activity integrating channels with make com allows users to automate call logging, contact syncing, and trigger workflows from inbound or outbound calls this is ai generated content based on official channels documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //getchannels com/support directly requirements to use the channels app in make, you must have an active account and an api key generated from the developer section, https //getchannels com/ for subscription, refer to the https //getchannels com/ connect channels and {{product name}} to get started, you must first create a connection between channels and {{product name}} , allowing the two services to communicate obtain your api key in your channels account create the connection in make obtain your api key in your channels account before you create the connection in {{product name}} , you should first obtain your api key in your channels account to obtain your api key navigate to the account icon in the top right corner click on the for developers section navigate to the api section copy the api key displayed on screen copy the account identifier displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //developers channels app/ create the connection in {{product name}} https //www make com/en/register , add the channels module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your channels account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page channels modules after connecting to the channels app, you can choose from a list of available modules to build your {{scenario plural lowercase}} get a contact retrieves detailed information for a specific contact using their unique id list contacts retrieves a complete list of all contacts stored in your account create a contact creates a new contact record in your selected application delete a contact removes a selected contact from your contact list permanently make an api call executes a custom api request to the connected service using your authorized credentials update a contact updates the details of a selected contact within your contact list watch answered calls triggers when a call is marked and saved as successful in the system watch incoming call status triggers when there is a change in the status of an incoming call templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} channels resources you can have access to more resources related to this app on the following links https //community make com/search?q=channels https //getchannels com/ https //developers channels app/#overview https //www make com/en/integrations/channels