Customer Support
Zonka Feedback
11 min
zonka feedback is a customer feedback and survey platform that helps businesses collect, analyze, and act on feedback across multiple channels integrating zonka feedback with make com enables automated survey distribution, response collection, and real time feedback alerts within business workflows this is ai generated content based on official zonka feedback documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www zonkafeedback com/ directly requirements to use the zonka feedback app in make, you must have an active zonka feedback account with admin access to generate an api key, https //www zonkafeedback com/ for subscription, refer to the https //www zonkafeedback com/ connect zonka feedback and {{product name}} to get started, you must first create a connection between zonka feedback and {{product name}} , allowing the two services to communicate obtain your api key in your zonka feedback account create the connection in make obtain your api key in your zonka feedback account before you create the connection in {{product name}} , you should first obtain your api key in your zonka feedback account to obtain your api key navigate to company settings click on the developers tab click on the api tab click the generate token button copy the api token displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //developers zonkafeedback com/docs/api and webhooks create the connection in {{product name}} https //www make com/en/register , add the zonka feedback module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your zonka feedback account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page zonka feedback modules after connecting to the zonka feedback app, you can choose from a list of available modules to build your {{scenario plural lowercase}} get a contact fetches the details of a specific contact from your database or contact list get a response details fetches a previously submitted response from the system make an api call executes a custom api request to the connected service using your authorized credentials search contacts fetches all contact records associated with your account search responses searches for existing responses within a specified database or form send an email survey sends a survey to recipients via email send an sms survey sends a survey to recipients via sms message templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} zonka feedback resources you can have access to more resources related to this app on the following links https //www zonkafeedback com/ https //apidocs zonkafeedback com/ https //www make com/en/integrations/zonka feedback