Customer Support

Zoho Desk

3min
with zoho desk modules in make, you can manage objects in your zoho desk account to use the zoho desk modules, you must have a zoho desk account you can create an account at www zoho com/desk https //www zoho com/desk/ refer to the zoho desk api documentation https //desk zoho com/deskapidocument for a list of available endpoints connect zoho desk to make to connect your zoho desk account to make you must first obtain your organization id to establish the connection log in to your zoho desk account https //www zoho com/desk/ click on the setup icon in the top right corner to open the setup page in the developer space section, click on api in the zoho service communication (zsc) key section, copy the orgid value you will use this value in the organization id field in make log in to your make account, add a zoho desk module to your {{scenario singular lowercase}} , and click create a connection optional in the connection name field, enter a name for the connection in the organization id field, enter the orgid value copied in step 4 in the domain extension field, select the domain that corresponds to your account location optional click show advanced settings and enter your custom app client credentials for more information, refer to the zoho desk authentication (oauth) page https //desk zoho com/deskapidocument#oauthtokens if requested, use the following redirect uri when creating your custom app https //www integromat com/oauth/cb/zoho desk click save if prompted, authenticate your account and confirm access you have successfully established the connection you can now edit your {{scenario singular lowercase}} and add more zoho desk modules if your connection requires reauthorization at any point, follow the connection renewal steps here docid\ so88fm6pkt0g adkddfzz build zoho desk {{scenario plural}} after connecting the app, you can perform the following actions actions get an object create an object delete an object update an object add a comment close tickets edit spam objects make an api call searches search objects list objects