Voiceflow by Maxmel Tech

voiceflow is a platform for designing, testing, and deploying ai agents for customer interactions via voice and chat integrating with make com enables automated workflows, enhancing customer support and streamlining business processes across multiple channels and systems this is ai generated content based on official voiceflow documentation the content may still contain errors—please verify important information if you have questions, contact https //docs voiceflow\ com directly how to get support on voiceflow voiceflow is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=voiceflow\&app slug=voiceflow community\&app unique id=voiceflow m5fm1j requirements to use the voiceflow app in make, you must have an active voiceflow account and access to a project to obtain its unique api key, https //voiceflow\ com app installation to install this app, you need admin, owner, or app developer permissions docid foycaspyp9uykgm7lqpb go to the https //www make com/en/integrations/voiceflow community/ click the install button follow the on screen instructions to complete the setup connect voiceflow and {{product name}} to get started, you must first create a connection between voiceflow and {{product name}} , allowing the two services to communicate you can connect using the following method api key api key instructions you need to obtain your agent api key to access the apis open the agent you want to connect with click on the settings icon go to the api keys section copy the agent api key (with prefix vf dm ) some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=voiceflow\&app slug=voiceflow community\&app unique id=voiceflow m5fm1j create the connection in {{product name}} https //www make com/en/register , add the voiceflow module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your voiceflow or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page voiceflow modules after connecting to the voiceflow app, you can choose from a list of available modules to build your {{scenario plural lowercase}} delete a state removes a specific state associated with a given user id, helping you manage and clean up user data as needed get a state retrieves detailed information about a specific user's current state make an api call allows you to make a custom api request to the service, using your authorized connection this lets you access specific features or data not covered by the standard modules send a query to knowledge base sends a request to move the conversation forward within your voiceflow project, allowing you to interact with and progress through your voiceflow session send a request to a dialog sends a request to move the conversation forward in your voiceflow project, helping to progress the current session based on user interactions update dialog variables this module lets you update specific variables within a user's state by setting them to the new values you provide update state updates the current status or progress of an ongoing dialog, helping to track and manage the conversation flow templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} voiceflow resources you can have access to more resources related to this app on the following links https //community make com/search?q=voiceflow https //voiceflow\ com https //docs voiceflow\ com https //docs voiceflow\ com/reference https //www make com/en/integrations/voiceflow community