Voiceflow by Codex Solutions

voiceflow is a no code platform for building chat and voice ai agents to automate customer support and enhance conversational experiences integrating with make com enables users to streamline workflows and connect ai driven interactions with various business tools this is ai generated content based on official voiceflow documentation the content may still contain errors—please verify important information if you have questions, contact voiceflow support directly how to get support on voiceflow voiceflow is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=voiceflow\&app slug=voiceflow community\&app unique id=voiceflow fc7fnt requirements to use the voiceflow app in make, you must have an active voiceflow account, access to a specific project, and the project's api key, create your account on voiceflow app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect voiceflow and {{product name}} to get started, you must first create a connection between voiceflow and {{product name}} , allowing the two services to communicate you can connect using the following method api key api key instructions you need to obtain your agent api key from the platform login to your platform using your credentials open the agent you want to connect with click on the settings icon go to the api keys section copy the agent api key with the prefix vf dm some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=voiceflow\&app slug=voiceflow community\&app unique id=voiceflow fc7fnt create the connection in {{product name}} log in in your make account , add the voiceflow module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your voiceflow or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page voiceflow modules after connecting to the voiceflow app, you can choose from a list of available modules to build your {{scenario plural lowercase}} attaches kb tags to a document adds one or more existing knowledge base tags to a selected document, helping to organize and categorize it for easier search and retrieval create a kb tag certainly! here’s the rephrased suggestion and some tags rephrased description this module allows you to automatically retrieve detailed information about a specific record from your chosen app or service it’s perfect for when you need to look up and use data from an existing item—like a customer, order, or ticket—within your automated workflows suggested tags data retrieval record lookup automation integration app module workflow information fetch make com delete a document permanently removes a specific document from your knowledge base using its document id delete a kb tag removes a particular tag from your knowledge base using its tag id detaches kb tags from a document removes any current knowledge base tags that are attached to a document document chunk retrieval retrieves specific content segments (chunks) from a knowledge base document using its documentid, allowing you to access detailed parts of the document for further use fetch a project fetch and download the files associated with your voiceflow project, allowing you to access all the resources and assets used in your project fetch a project transcripts fetch and download the transcripts from your voiceflow project, allowing you to review and analyze all conversation logs generated within your project get a kb tag label this module fetches the specific label or name associated with a knowledge base tag when you provide its tagid list all kb tag fetches and displays all the knowledge base tags that have been created for a specific project, helping you easily view and manage your project's tags make an api call allows you to make any authorized api request to the service, giving you flexibility to access features or data not covered by the standard modules search a document finds and retrieves a document in your account that matches your specified search criteria update a kb tag label update the label or name of knowledge base tags using their tagid this module lets you modify the title or label of existing tags in your knowledge base by specifying the tag’s unique id upload a document uploads a document of a specified type, allowing you to easily add files to your chosen destination templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} voiceflow resources you can have access to more resources related to this app on the following links voiceflow topics on make community voiceflow website voiceflow documentation voiceflow api documentation voiceflow page on make