Communication
Voiceflow
13 min
voiceflow lets teams design and deploy chat and voice ai agents with minimal coding, offering visual editing and integration with popular platforms integrating with make com enables users to automate workflows and connect voiceflow agents to broader business processes this is ai generated content based on official voiceflow documentation the content may still contain errors—please verify important information if you have questions, contact voiceflow support directly how to get support on voiceflow voiceflow is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=voiceflow\&app slug=voiceflow community\&app unique id=voiceflow m5fm1j requirements to use the voiceflow app in make, you must have an active voiceflow account and an api key, create your account on voiceflow app installation to install this app, you need admin, owner, or app developer permissions organizations start by installing the app from the make integration page click the install button and follow the on screen instructions to complete the setup connect voiceflow and {{product name}} to get started, you must first create a connection between voiceflow and {{product name}} , allowing the two services to communicate you can connect using the following method api keys api keys instructions you need to retrieve your voiceflow project api key open your voiceflow project open 'settings', then go to 'api keys' locate your 'primary key', which is your project's api key copy the 'primary key' some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=voiceflow\&app slug=voiceflow community\&app unique id=voiceflow m5fm1j create the connection in {{product name}} log in in your make account , add the voiceflow module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your voiceflow or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application voiceflow modules after connecting to the voiceflow app, you can choose from a list of available modules to build your {{scenario plural lowercase}} delete a state removes a specific state associated with a given user id, helping you manage and clean up user data as needed get a state retrieves detailed information about a specific user’s current state make an api call allows you to make a custom api request to the service, using your authorized account this lets you interact with endpoints and features not covered by the standard modules send a query to knowledge base sends a request to move the conversation forward within your voiceflow project, allowing you to continue interacting with your voiceflow assistant send a request to a dialog sends a request to move the conversation forward within your voiceflow project, allowing you to continue or progress an ongoing chat session update dialog variables updates specific variables in the user's state using the properties you provide, allowing you to modify or add state information as needed update state updates the current status or state of an ongoing dialog, allowing you to track and manage the progress or changes within a conversation templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} voiceflow resources you can have access to more resources related to this app on the following links voiceflow topics on make community voiceflow website voiceflow documentation voiceflow api documentation voiceflow page on make