Communication
Vonage
14 min
vonage provides cloud based voice, messaging, video, and contact center solutions integrating vonage with make com enables users to automate call handling, sms notifications, and customer engagement workflows directly from their vonage account this is ai generated content based on official vonage documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www vonage com/support/ directly requirements to use the vonage app in make, you must have a vonage developer account and access to api keys or a test environment, https //www vonage com for subscription, refer to the https //www vonage com connect vonage and {{product name}} to get started, you must first create a connection between vonage and {{product name}} , allowing the two services to communicate obtain your api key in your vonage account create the connection in make obtain your api key in your vonage account before you create the connection in {{product name}} , you should first obtain your api key in your vonage account to obtain your api key navigate to the settings section of your vonage account dashboard copy the api key displayed on screen copy the api secret displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //developer vonage com/en/getting started/concepts/authentication create the connection in {{product name}} https //www make com/en/register , add the vonage module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your vonage account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page vonage modules after connecting to the vonage app, you can choose from a list of available modules to build your {{scenario plural lowercase}} get call details fetches detailed information about a specific call list calls fetches a list of all recorded phone calls from your account make an api call executes a custom api request using your authorized account make an outbound call initiates an outgoing phone call to a specified number modify a call in progress ends a call, mutes or unmutes participants, and applies or removes earmuffs for an ongoing call play text to speech into a call play a specified text as speech during an active phone call play an audio file into a call streams a selected audio file into the designated ongoing call send an sms send a text message (sms) to a specified phone number stop playing an audio file into a call stops the playback of a specific audio file during an ongoing call stop text to speech in a call stops the text to speech feature during an active call update a call transfer the control of the ongoing call to a new nexmo call control object (ncco) to change the call flow watch a call answer when an incoming call is answered, the system sends an http request to the answer url you provided during application setup for outgoing calls, you need to specify the answer url each time you initiate a call watch a message status triggers when the status of a message changes, such as when it is delivered or marked as seen templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} vonage resources you can have access to more resources related to this app on the following links https //community make com/search?q=vonage https //www vonage com https //developer nexmo com/api https //www make com/en/integrations/vonage