Voiceflow by Synergetic

voiceflow is a no code/low code platform for designing, testing, and deploying ai chat and voice agents integrating with make com enables users to automate conversational workflows and connect voiceflow agents with other business tools and data sources seamlessly this is ai generated content based on official voiceflow documentation the content may still contain errors—please verify important information if you have questions, contact voiceflow support directly how to get support on voiceflow voiceflow is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=voiceflow\&app slug=voiceflow community\&app unique id=voiceflow 1f9cjq requirements to use the voiceflow app in make, you must have an active voiceflow account and an api key, create your account on voiceflow app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect voiceflow and {{product name}} to get started, you must first create a connection between voiceflow and {{product name}} , allowing the two services to communicate you can connect using the following method api key api key instructions you need to retrieve your voiceflow api key from your project settings login to your voiceflow platform using your credentials navigate to your voiceflow project go to the settings page of your project locate and retrieve the voiceflow api key some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=voiceflow\&app slug=voiceflow community\&app unique id=voiceflow 1f9cjq create the connection in {{product name}} log in in your make account , add the voiceflow module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your voiceflow or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page voiceflow modules after connecting to the voiceflow app, you can choose from a list of available modules to build your {{scenario plural lowercase}} attach a kb tag to a document adds a specific knowledge base tag to a selected document, helping you categorize and organize your documents more efficiently create a kb tag adds a new tag to your knowledge base, helping you organize and categorize your information more effectively delete a document permanently removes a selected document from your knowledge base, ensuring it’s no longer stored or accessible delete a kb tag removes a specific tag from your knowledge base, helping you keep your tags organized and up to date detach a kb tag from a document removes a specific knowledge base tag from a selected document, helping you keep your document tags organized and up to date get a document retrieves detailed information about a specific document using its unique id get a kb tag label retrieves the name (label) of a specific tag from your knowledge base using its unique id list document chunks retrieves specific sections, or "chunks," of a document that are stored within the project's knowledge base, making it easier to access and work with detailed information from your documents make an api call allows you to make a custom, authorized api request to the service, giving you flexibility to access specific features or data not covered by the standard modules search documents fetches a list of documents that match your specified search criteria, helping you quickly find the documents you need update a kb tag updates the name (label) of an existing tag within your knowledge base, allowing you to keep your tags organized and up to date upload a new document by url adds a new document to your knowledge base by fetching it directly from a provided url, making it easy to expand your information repository with online resources templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} voiceflow resources you can have access to more resources related to this app on the following links voiceflow topics on make community voiceflow website voiceflow documentation voiceflow api documentation voiceflow page on make