Customer Support
Tiflux
12 min
tiflux is an it service management platform offering ticketing, asset management, and workflow automation; integrating tiflux with make com lets users automate ticket creation, update statuses, and sync asset data between tiflux and other business tools this is ai generated content based on official tiflux documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //tiflux com/ directly requirements to use the tiflux app in make, you must have a tiflux user account with attendant or administrator profile and an active contracted api license, https //tiflux com/ for subscription, refer to the https //tiflux com/ connect tiflux and {{product name}} to get started, you must first create a connection between tiflux and {{product name}} , allowing the two services to communicate obtain your basic auth credentials in your tiflux account create the connection in make obtain your basic auth credentials in your tiflux account before you create the connection in {{product name}} , you should first obtain your basic auth credentials in your tiflux account to obtain your basic auth credentials navigate to settings navigate to general navigate to integrations navigate to the data section enter an exclusive email address for the data analyst user click the save email button authorize the email as an api user by clicking the authorization link sent to the email click the generate password button in the system copy the username (email address) displayed in the email field copy the api password displayed below the email field you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //guia de uso tiflux com/integracoes/api tiflux/api v1 create the connection in {{product name}} https //www make com/en/register , add the tiflux module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your tiflux account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page tiflux modules after connecting to the tiflux app, you can choose from a list of available modules to build your {{scenario plural lowercase}} criar um cliente cria um novo registro de cliente no sistema criar um ticket cria um novo ticket de suporte no sistema exibir um cliente recupera dados completos sobre um cliente específico, incluindo suas informações de cadastro e detalhes de contato exibir um ticket recupera dados completos sobre um ticket específico, incluindo todos os detalhes e status atuais fazer uma chamada api executa uma solicitação personalizada para qualquer endpoint de api autorizado, permitindo enviar dados e receber respostas conforme necessário listar clientes retorna uma lista de clientes, incluindo dados como nome, e mail e informações de contato básicas listar mesas retorna uma lista de mesas, incluindo detalhes como identificação, nome e status de cada mesa listar tickets retorna uma lista de tickets, incluindo detalhes essenciais como id, status e assunto de cada ticket templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} tiflux resources you can have access to more resources related to this app on the following links https //community make com/search?q=tiflux https //tiflux com/ https //tiflux docs apiary io/ https //www make com/en/integrations/tiflux