Superchat

true false 143false unhandled content type false unhandled content type requirements to use the superchat app in {{product name}} , you must have a paid superchat account with admin access for subscription information, refer to the superchat pricing page connect superchat and {{product name}} to get started, you must first create a connection between superchat and {{product name}} , allowing the two services to communicate to create the connection, you need to superchat /#obtain your api key in superchat superchat /#create the connection in obtain your api key in superchat before you create the connection in {{product name}} , you should first obtain an api key in your superchat account to obtain the api key log in to your superchat account click settings at the bottom of the left sidebar in the left sidebar, click integrations in the explore integrations section, click the add button for a {{product name}} card under the {{product name}} logo, click the add button copy the api key value and store it in a safe place you'll use this value in the api key connection field in {{product name}} create the connection in {{product name}} once you have your superchat api key, you're ready to create the connection in {{product name}} to create the connection log in to your {{product name}} account, add a superchat module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an ​instant​ tag, click ​ create a webhook ​​, then ​ create a connection ​​ optional in the ​​ connection name​​ field, enter a name for the connection in the ​​ api key field, enter the api key you copied from your superchat account click save if prompted, authenticate your account and confirm access you've successfully created the connection and can now use the superchat app in your {{scenario plural lowercase}} if you want to make changes to your connection in the future, follow the steps here https //help make com/connect an application#tn2pj set up a superchat webhook the superchat app has instant modules — webhooks that watch for certain changes in superchat and immediately start your {{scenario singular lowercase}} when those changes happen to use these modules, you must set up the webhook in your superchat account to set up the webhook add a superchat instant ​ module to your {{scenario singular lowercase}} and click create a webhook​ ​ optional enter a name for the webhook in the ​ webhook name​​ field i n the ​ connection ​​ field, select a connection for the webhook if you haven't created a superchat connection yet, refer to the superchat /#connect superchat and section above click ​ save ​ > ​ copy address to clipboard ​​ you'll paste this address in your superchat account log in to your superchat account click automations in the left sidebar click the new automation button in the upper right corner or select an existing automation from the list if it’s a new automation, choose one of the suggested options to create an automation add a trigger, if needed add a new step to your automation after a trigger, and select {{product name}} in integrations click start a scenario to set up the {{product name}} webhook in superchat in the url field, paste the url copied in step 4 in the body field, define the name of the variables the values in the name column will define the field names in {{product name}} add or map the values that should be sent to {{product name}} your webhook is now set up when the selected change occurs in supechat, {{product name}} will immediately be notified and start your {{scenario singular lowercase}} superchat modules after connecting to the superchat app, you can use the following types of modules to build your {{scenario plural lowercase}} automations start an automation contacts watch new contacts watch contact updates create a contact update a contact get a contact search a contact conversations watch new conversation notes get a conversation record create a conversation note add user to conversation add a label to a conversation search conversations for a contact files create a file download a file messages watch new inbound messages watch outbound messages send a whatsapp template send a message send an email watch failed messages other make an api call templates you can look for superchat templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} superchat resources superchat api documentation superchat help center