Customer Support
SatisMeter
14 min
satismeter is a customer feedback platform that collects net promoter score (nps) and other survey data integrating satismeter with make com lets users automate survey delivery, collect responses, and trigger workflows based on customer feedback scores this is ai generated content based on official satismeter documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www satismeter com/contact/ directly requirements to use the satismeter app in make, you must have an active satismeter account and an api key, https //www satismeter com/ for subscription, refer to the https //www satismeter com/ connect satismeter and {{product name}} to get started, you must first create a connection between satismeter and {{product name}} , allowing the two services to communicate obtain your api key in your satismeter account create the connection in make obtain your api key in your satismeter account before you create the connection in {{product name}} , you should first obtain your api key in your satismeter account to obtain your api key navigate to settings click integrations navigate to api key s copy the api key displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //support satismeter com/hc/en us/articles/6980464243475 insert response api create the connection in {{product name}} https //www make com/en/register , add the satismeter module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your satismeter account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page satismeter modules after connecting to the satismeter app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create / update a user creates a new user or updates the details of an existing user account create a response generates a new response message based on the provided input delete a user permanently removes a specified user account from the system get a list of unsubscribed emails retrieves a list of email addresses that have unsubscribed from your communications get a response statistics retrieves detailed statistics for a specific response get a user retrieves detailed information about a specific user list responses retrieves all submitted responses from the specified form list users retrieves a complete list of all users who are members of a specified project make an api call executes a custom api request to the connected service using your authorized credentials track an event records a specific event performed by a user update a list of unsubscribed emails updates the list by adding or removing email addresses that have unsubscribed watch new response triggers when a new response is submitted to a form templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} satismeter resources you can have access to more resources related to this app on the following links https //www satismeter com/ https //support satismeter com/hc/en us/categories/6972865795091 api developer support https //www make com/en/integrations/satismeter