Website Building
Responder.live
8 min
responder live is a customer service platform that helps automate and improve response times for customer inquiries, often through live chat or message automation with the responder live app in make, you can manage the subscribers, create lists and personal fields in your responder live account requirements to use the responder live app in {{product name}} , you must have a paid responder live account for subscription information, refer to the responder live pricing page connect responder live and {{product name}} to get started, you must first create a connection between responder live and {{product name}} , allowing the two services to communicate to create the connection, you need to responder live /#obtain your user token in responderlive responder live /#create the connection in obtain your user token in responder live before you create the connection in {{product name}} , you should first obtain a user token in your responder live account to obtain the user token log in to your responder live account in the upper left corner, click the gear icon ( settings ) click api switch on the u key option copy the u key value and store it in a safe place you'll use this value in the user token connection field in {{product name}} create the connection in {{product name}} once you have your responder live user token , you're ready to create the connection in {{product name}} to create the connection log in to your {{product name}} account, add a responder live module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection in the user token field, enter the u key value you copied from your responder live account click save if prompted, authenticate your account and confirm access you've successfully created the connection and can now use the responder live app in your {{scenario plural lowercase}} if you want to make changes to your connection in the future, follow the steps here https //help make com/connect an application#tn2pj responder live modules after connecting to the responder live app, you can use the following types of modules to build your {{scenario plural lowercase}} triggers watch for new or updated subscribers subscribers search subscriber add a new subscriber remove subscriber from a list make inactive in a list update subscriber delete subscriber tag other make an api call unsubscribe from the account create a new list create a new personal field templates you can look for responder live templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} responder live resources responder live api documentation