Business Operations and ERPs
Odyssee Field Service
19 min
odyssee mobile is a field service management platform with a comprehensive api for managing companies, tasks, users, and related entities integrating with make com allows users to automate creation, updates, and synchronization of field service data between odyssee and other business tools this is ai generated content based on official odyssee field service documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //odysseeservice com directly requirements to use the odyssee field service app in make, you must have an active account with valid authentication credentials, https //odysseeservice com for subscription, refer to the https //odysseeservice com connect odyssee field service and {{product name}} to get started, you must first create a connection between odyssee field service and {{product name}} , allowing the two services to communicate obtain your basic in your odyssee field service account create the connection in make obtain your basic in your odyssee field service account before you create the connection in {{product name}} , you should first obtain your basic in your odyssee field service account to obtain your basic navigate to marketplace in the main menu click on odyssee api click the install link to create a new api user copy the api key displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //developers odysseemobile com/documentation/helpguide/authentication create the connection in {{product name}} https //www make com/en/register , add the odyssee field service module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your odyssee field service account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page odyssee field service modules after connecting to the odyssee field service app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a company creates a new company record in your account create a contact adds a new contact to your address book or contact list create a task creates a new task in your selected project or workspace create an article creates a new article in your selected knowledge base or content management system get a company retrieves detailed information about a specific company get a contact fetches detailed information about a specific contact get a task retrieves detailed information about a specific task get an article fetches the full content of a specified article from the source list articles retrieves a complete list of all available articles from your account list companies retrieves a complete list of all companies from your account list contacts retrieves a complete list of all contacts from your account list tasks retrieves a complete list of all existing tasks make an api call executes a custom api request to the connected service using your authorized credentials update a company updates the details of an existing company record update a contact updates the details of an existing contact in your account update a task updates the details or status of an existing task update an article updates the content or details of an existing article watch articles triggers when a new article is published in your account watch companies triggers when a new company record is added to your system watch contacts triggers when a new contact is added to your account watch invoice details triggers whenever a new invoice detail is added or an existing invoice detail is updated watch invoices triggers when a new invoice is generated in your account watch tasks triggers when a new task is added to your project or workspace templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} odyssee field service resources you can have access to more resources related to this app on the following links https //odysseeservice com https //developers odysseemobile com/documentation https //www make com/en/integrations/odyssee field service