Customer Support

LiveAgent

3min

The LiveAgent modules allow you to list, retrieve, create, add, remove, and delete the customers, conversations, and groups from your LiveAgent account.

Getting Started with LiveAgent

Prerequisites

Connect LiveAgent to Make

To connect your LiveAgent account to Make you need to obtain the API Key and Domain URL from your LiveAgent account and insert it in the Create a connection dialog in the Make module.

1. Log in to your LiveAgent account.

2. Click Settings.

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2. Click System>API>Settings for API V1.

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3. Copy the API Key and Your API URL to your clipboard.

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4. Log in to your Make account, add a module from the LiveAgent app into a .

5. Click Add next to the Connection field.

6. In the Connection name field, enter a name for the connection.

7. In the API Key and Domain URL field, enter the details copied in step 3 and click Continue.

The connection has been established.