Customer Support
Layerise
12 min
layerise provides tools for creating interactive product onboarding, support, and customer engagement experiences integrating layerise with make com allows automated management of product onboarding flows, customer support requests, and personalized communication based on user activity and product usage data this is ai generated content based on official layerise documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www layerise com/ directly requirements to use the layerise app in make, you must have an active layerise account, https //www layerise com/ for subscription, refer to the https //www layerise com/ connect layerise and {{product name}} to get started, you must first create a connection between layerise and {{product name}} , allowing the two services to communicate obtain your basic in your layerise account create the connection in make obtain your basic in your layerise account before you create the connection in {{product name}} , you should first obtain your basic in your layerise account to obtain your basic navigate to your user account dashboard click on the api panel to expand it copy the api token displayed in the panel you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //layer api readme io/reference/authentication create the connection in {{product name}} https //www make com/en/register , add the layerise module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your layerise account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page layerise modules after connecting to the layerise app, you can choose from a list of available modules to build your {{scenario plural lowercase}} execute a graphql query executes a custom graphql query with authorization, allowing you to retrieve or modify data as specified in your query search articles searches for specific articles or retrieves a complete list of all available articles search experiences searches for specific experiences based on your criteria or retrieves a complete list of all available experiences search highlights searches for specific highlights based on your criteria or retrieves a complete list of all highlights search languages searches for specific languages or retrieves a complete list of all available languages search products searches for products based on specified criteria or retrieves a complete list of all available products search reminder schemas searches for specific reminder schemas or retrieves a complete list of all available reminder schemas search topic categories searches for specific topic categories or retrieves a complete list of all available topic categories templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} layerise resources you can have access to more resources related to this app on the following links https //www layerise com/ https //www layerise com/integrations https //www make com/en/integrations/layerise