![]() | With the Email app in , you can manage your email account. |
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To use the Email app in , you must have an existing email account.
You can use the following types of email accounts:
- Personal account (not recommended):Personal accounts are a set of credentials used by an individual person and only that person. They provide the appropriate security context for that user, and actions done by the account can be attributed only to that user under normal circumstances. For example, most companies provide a personal account for each employee to manage their own email.
- Service Accounts:Administrators of third-party applications commonly create service accounts that represent another application or process instead of a specific person to provide the appropriate security context. Credentials for such an account may be stored and managed by a select group of people rather than being maintained privately by only one person. All actions done by a service account (for example, accessing, editing, or creating a record in a third-party application) can be attributed to that service account and anyone who has access to the account. For example, a large corporation may create a special email account, [email protected], with a password shared by multiple people.
You can connect your email account to using the following methods:
To create the connection:
Log in to your account, add an Email module to your , and select Google Restricted as the Connection type.
Optional: In the Connection name field, enter a name for the connection. See the Connecting Gmail and Make page for any issues you might encounter when connecting Gmail.
Click Save.
If prompted, authenticate your account and confirm access.
You've successfully created the connection and can now use the Email app in your . If you want to make changes to your connection in the future, follow the steps here.
To create the connection:
Log in to your account, add an Email module to your , and select Others IMAP as the Connection type.
Optional: In the Connection name field, enter a name for the connection.
In the Email provider field, if your email provider is listed in the drop down, enter your email address in the User name field and your password.
If your email provider is not listed, select Other and fill in the following information:
Field | Description |
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IMAP server | Enter the incoming mail server address (IMAP). Contact your email service provider if you do not have this information available.
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Port | Enter the port number. It must be between 1 and 65535.
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Use Secure Connection (TLS) | Select to establish a secure connection between the servers. To use TLS, you may need to allowlist the IP Addresses of in addition to providing the above files. Reach out to your IT team for more information. |
Use explicit TLS | Select to keep your connection encrypted. |
User name | Enter your email address. |
Password | Enter your password. |
Reject unauthorized certificates | Available as an advanced setting. If Yes, the server certificate is verified against the list of supplied CAs. For self-signed certificates, as they will not be matched with the built-in CAs, either set this option to Yes and upload your certificate in the Certificate Authority field or set this option to No (this will cause all certificate validations to be skipped). |
Certificate authority | Available as an advanced setting. Add your certificate authority to this configuration. A self-signed certificate can also be used as a Certificate Authority. Makewill be using this to verify the identity of your SMTP server. This ensures the bi-directional certificate-based identity verification of the mTLS protocol. |
Click Save.
You've successfully created the connection and can now use the Email app in your . If you want to make changes to your connection in the future, follow the steps here.
To create the connection:
To connect using your personal or work account:
Log in to your account, add an Email module to your , click Create a connection, and select Microsoft SMTP/IMAP OAuth as the Connection type.
Optional: In the Connection name field, enter a name for the connection.
Optional: Click Show Advanced Settings and enter the client credentials from your custom application. See the section Obtain client credentials for details on how to create your credentials.
Click Save.
If prompted, authenticate your account and confirm access.
To connect using client credentials, you must create a custom application in your Microsoft Azure Portal.
Go to Azure portal > Azure Active Directory > App registrations > New Registration.

Enter the app details
Field | Description |
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Name | Name of the app. |
Supported account types | Select the account type based on your preferences. If you are selecting a multitenant option, Accounts in any organizational directory (<your service> - Single tenant), then the user establishing the connection:
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Redirect URI (optional) | Select the following options:
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The Client ID and Tenant ID details appear on the app screen. To add a client secret, click Add a certificate or secret.
Click New client secret, enter a description, select the expiry period for the client secret, and click Add.
Copy the Value, this is the client secret.
In the left menu, click API permissions to add the app permissions.
Select the Microsoft 365 Email app and add the following permissions:

For the Email app, select the Microsoft Graph app and add the following permissions:

For more information, you can refer to the following Microsoft documentation.
You can look for Email templates in Make's template gallery, where you'll find thousands of pre-created .