Customer Support
Cloudbeds
15 min
cloudbeds is a hospitality platform offering apis for hotel management, reservations, payments, and guest data integrating with make com enables users to automate property management workflows, streamline guest communications, and synchronize data across hospitality tools this is ai generated content based on official cloudbeds documentation the content may still contain errors—please verify important information if you have questions, contact cloudbeds support directly how to get support on cloudbeds cloudbeds is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=cloudbeds\&app slug=cloudbeds community\&app unique id=cloudbeds lhwtpn requirements to use the cloudbeds app in make, you must have an active account and an api key, create your account on cloudbeds app installation to install this app, you need admin, owner, or app developer permissions organizations start by installing the app from the make integration page click the install button and follow the on screen instructions to complete the setup connect cloudbeds and {{product name}} to get started, you must first create a connection between cloudbeds and {{product name}} , allowing the two services to communicate you can connect using the following method api keys,oauth2 0 api keys instructions you need to generate your api key navigate to the account section and select apps & marketplace use the menu to access the api credentials page click the '+ new credentials' button to create new client credentials or select an existing entry if you wish to convert it fill in the required details enter the name of your integration or application, select the appropriate category, and enter a redirect uri (you may use 'https //localhost' if not needed) optionally, tick 'enable for entire organization' if you want the api key for several properties click 'save' to create the credentials select the new entry from the api credentials table and scroll to the api key column click the create button in the api key column for the desired row select the required api scopes for your integration and click 'create ' if you enabled organization wide access, select the properties for which the key will be used authenticate with your cloudbeds login details and approve the selected permission scopes copy the api key presented during this process and store it securely the api key is only shown at this point and cannot be viewed again after closing the dialogue oauth2 0 instructions you need to generate your token login to your cloudbeds account using your credentials navigate to the account section and select apps & marketplace use the menu to navigate to the api credentials page click the '+ new credentials' button to create a new application fill in the details including the name of your integration or application and select the appropriate category enter your redirect uri in the redirect uri field tick the 'enable for entire organization' box if you wish to have one set of credentials for several properties click 'save' to create the credentials a modal will appear presenting your client id and shared secret note these values as they are required for oauth2 0 authentication some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=cloudbeds\&app slug=cloudbeds community\&app unique id=cloudbeds lhwtpn create the connection in {{product name}} log in in your make account , add the cloudbeds module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your cloudbeds or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application cloudbeds modules after connecting to the cloudbeds app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a reservation creates a brand new reservation, allowing you to book a spot or schedule a service directly through the app get a guest fetches detailed information about a specific guest that already exists in your system list packages fetches and displays a detailed list of available packages, allowing you to view information about each one list reservations fetches and displays a detailed list of all current reservations, allowing you to view and manage your bookings easily list rooms retrieve a detailed list of all rooms currently available, including their names and relevant information make an api call executes a custom api request to the service using your authorized account, allowing you to access features or data not covered by the standard modules search guests finds guests that match the criteria you set, helping you quickly locate specific guests based on your chosen filters update a guest updates the details of an existing guest, such as their contact information or other relevant data update a reservation update the details of an existing reservation, such as changing the date, time, or guest information watch events activates when specific events occur, allowing you to automatically respond to different actions or changes within the app templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} cloudbeds resources you can have access to more resources related to this app on the following links cloudbeds website cloudbeds documentation cloudbeds api documentation cloudbeds page on make