---
title: Zoho Desk
slug: zoho-desk
image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_zoho-desk.png
docTags: 
createdAt: 2025-02-03T13:28:47.488Z
---

::::VerticalSplit{layout="left"}
:::VerticalSplitItem
::Image[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/S4sNtfPqce486Dw4wgOrd-20260227-101308.png" darkSrc="https://archbee-image-uploads.s3.amazonaws.com/oAyFj2GHlBeBVWF5OAir2/S4sNtfPqce486Dw4wgOrd-20260227-101308.png" size="50" width="800" height="800" darkWidth="800" darkHeight="800" position="center" showCaption="false"}
:::

:::VerticalSplitItem
With Zoho Desk modules in Make, you can manage objects in your Zoho Desk account.
:::
::::

To use the Zoho Desk modules, you must have a Zoho Desk account. You can create an account at [www.zoho.com/desk](https://www.zoho.com/desk/).

Refer to the [Zoho Desk API documentation](https://desk.zoho.com/DeskAPIDocument) for a list of available endpoints.

## Connect Zoho Desk to Make

To connect your Zoho Desk account to Make, you must first obtain your Organization ID.

To establish the connection:

::::WorkflowBlock
:::WorkflowBlockItem
Log in to your [Zoho Desk account](https://www.zoho.com/desk/).
:::

:::WorkflowBlockItem
Click on the **Setup** icon in the top-right corner to open the **Setup** page.
:::

:::WorkflowBlockItem
In the **Developer Space** section, click on **API**.
:::

:::WorkflowBlockItem
In the **Zoho Service Communication (ZSC) Key** section, copy the **OrgId** value. You will use this value in the **Organization ID** field in Make.
:::

:::WorkflowBlockItem
Log in to your Make account, add a Zoho Desk module to your scenario, and click **Create a connection**.
:::

:::WorkflowBlockItem
Optional: In the **Connection name** field, enter a name for the connection.
:::

:::WorkflowBlockItem
In the **Organization ID** field, enter the **OrgID** value copied in step 4.
:::

:::WorkflowBlockItem
Optional: Switch on th&#x65;**&#x20;Advanced settings** and enter your custom app client credentials. For more information, refer to the [Zoho Desk Authentication (OAuth) ](https://desk.zoho.com/DeskAPIDocument#OauthTokens)documentation.
:::

:::WorkflowBlockItem
If requested, use the following Redirect URI when creating your custom app: `https://www.integromat.com/oauth/cb/zoho-desk`.
:::

:::WorkflowBlockItem
Click **Save**.
:::

:::WorkflowBlockItem
If prompted, authenticate your account and confirm access.
:::
::::

You have successfully established the connection. You can now edit your scenario and add more Zoho Desk modules. If your connection requires reauthorization at any point, follow the connection renewal steps [here](docId\:SO88FM6pkT0G-adKDDfzZ).

## Build Zoho Desk Scenarios

After connecting the app, you can perform the following actions:

**Actions**

- Get an Object
- Create an Object
- Delete an Object
- Update an Object
- Add a Comment
- Close Tickets
- Edit Spam Objects
- Make an API Call

**Searches**

- Search Objects
- List Objects

