--- title: Zadarma slug: zadarma description: How to integrate Zadarma with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_zadarma.png docTags: createdAt: 2025-09-19T15:04:28.863Z --- | ::Image[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/zadarma.png" size="50" width="512" height="512" position="center" alt="Zadarma logo" showCaption="false"} | Zadarma provides cloud-based telephony services, including VoIP calls, virtual numbers, and PBX systems. Integrating Zadarma with Make.com allows users to automate call handling, manage contacts, and trigger workflows based on call events or SMS activity within their telephony system. | | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Zadarma documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Zadarma](https://zadarma.com/en/) directly. ::: # Requirements To use the Zadarma app in Make, you must have an active Zadarma account, [create your account on Zadarma](https://zadarma.com/en/). For subscription, refer to the [Zadarma pricing page](https://zadarma.com/en/). # Connect Zadarma and Make To get started, you must first create a connection between Zadarma and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your API Key in your Zadarma account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your API Key in your Zadarma account Before you create the connection in Make, you should first obtain your **API Key** in your Zadarma account. To obtain your **API Key **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to your** personal account dashboard**. ::: :::WorkflowBlockItem Click on the** API Access** or** Integrations** section in the account menu. ![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/zadarma_API_Key) ::: :::WorkflowBlockItem Locate the section labeled** API credentials** or** API keys**. ::: :::WorkflowBlockItem Copy the** API key** displayed on screen. ::: :::WorkflowBlockItem Copy the** API secret** displayed on screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://zadarma.com/en/support/api/) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [ account](https://www.make.com/en/register), add the Zadarma module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Zadarma account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see [Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ) page. # Zadarma modules After connecting to the Zadarma app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create SMS Send a request to deliver a new SMS message to a specified recipient. ::: :::ExpandableHeading ### Create a customer's feed Add a new entry to the customer feed with the provided customer information. ::: :::ExpandableHeading ### Create callback Submit a request for someone to call you back. ::: :::ExpandableHeading ### Create customer Create a new customer profile in your database. ::: :::ExpandableHeading ### Create event Create a new event entry in your system. ::: :::ExpandableHeading ### Create lead Create a new lead entry in your database. ::: :::ExpandableHeading ### Get Facebook message Receive an incoming message sent to your connected Facebook account. ::: :::ExpandableHeading ### Get customer by phone number Find and display a customer's details by searching with their phone number. ::: :::ExpandableHeading ### Get lead by phone Retrieve detailed information about a specific lead using their phone number. ::: :::ExpandableHeading ### List customers by phone number Find and return all customers whose phone number matches the specified value. ::: :::ExpandableHeading ### List leads by phone number Find and return all leads whose phone number matches the specified value. ::: :::ExpandableHeading ### Update customer Update the details of an existing customer using their unique ID. ::: :::ExpandableHeading ### Update event Update the details of a specific event by providing its unique ID. ::: :::ExpandableHeading ### Update lead Update the details of a specific lead using its unique ID. ::: :::ExpandableHeading ### Verify authentication Check and confirm that your connection and login credentials are valid and working properly. ::: :::ExpandableHeading ### Watch call answer Triggers when an incoming call is picked up and answered by a recipient. ::: :::ExpandableHeading ### Watch call end Triggers when a phone call has finished and is disconnected. ::: :::ExpandableHeading ### Watch call started Triggers when a new phone call begins. ::: :::ExpandableHeading ### Watch incoming Facebook message Triggers when a new message is received in your connected Facebook account. ::: :::ExpandableHeading ### Watch incoming SMS Triggers when your account receives a new SMS message. ::: :::ExpandableHeading ### Watch missed call Triggers when an incoming call is not answered and is marked as missed. ::: :::ExpandableHeading ### Watch outgoing call answer Triggers when an outgoing call placed through your system is successfully answered by the recipient. ::: :::ExpandableHeading ### Watch outgoing call ended Triggers when an outgoing phone call has been completed and disconnected. ::: :::ExpandableHeading ### Watch outgoing call missed Triggers when an outgoing call you initiated is not answered or goes unanswered. ::: :::ExpandableHeading ### Watch outgoing call started Triggers when a new outgoing phone call is initiated from your account. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Zadarma resources You can have access to more resources related to this app on the following links - [Zadarma topics on Make community](https://community.make.com/search?q=Zadarma) - [Zadarma website](https://zadarma.com/en/) - [Zadarma API documentation](https://zadarma.com/en/) - [Zadarma page on make](https://www.make.com/en/integrations/zadarma) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::