Communication
Zadarma
9 min
zadarma is a cloud based communication platform that provides businesses with a virtual phone system, including voip, virtual phone numbers in over 100 countries, and a free cloud pbx to manage calls and a team of employees with the zadarma app in {{product name}} , you can trigger actions based on call, sms, or facebook messenger events, create, update, and get customer and lead related data in your zadarma account requirements to use the zadarma app in {{product name}} , you must have a zadarma account connect zadarma and {{product name}} to get started, you must first create a connection between zadarma and {{product name}} , allowing the two services to communicate to create the connection, you need to zadarma /#obtain your api token in zadarma zadarma /#create the connection in obtain your api token in zadarma before you create the connection in {{product name}} , you should first obtain an api token in your zadarma account to obtain the api token log in to your zadarma account switch to the settings tab on the top menu, and select integrations and api in the integrations tab, select {{product name}} , and click enable copy the api token value and store it in a safe place you'll use this value in the token api connection field in {{product name}} create the connection in {{product name}} once you have your zadarma api token, you're ready to create the connection in {{product name}} to create the connection log in to your {{product name}} account, add a zadarma module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection in the token api field, enter the api token you copied from your zadarma account click save if prompted, authenticate your account and confirm access you've successfully created the connection and can now use the zadarma app in your {{scenario plural lowercase}} if you want to make changes to your connection in the future, follow the steps here https //help make com/connect an application#tn2pj set up a zadarma webhook the zadarma app has instant modules — webhooks that watch for certain changes in zadarma and immediately start your {{scenario singular lowercase}} when those changes happen to use these modules, you must set up the webhook in your zadarma account to set up the webhook add a zadarma instant module to your {{scenario singular lowercase}} and click create a webhook optional enter a name for the webhook in the webhook name field i n the connection field, select a connection for the webhook if you haven't created a zadarma connection yet, refer to the zadarma /#connect zadarma and section above click save your webhook is now set up when the selected change occurs in zadarma, {{product name}} will immediately be notified and start your {{scenario singular lowercase}} zadarma modules after connecting to the zadarma app, you can use the following types of modules to build your {{scenario plural lowercase}} triggers watch call answer watch call ended watch call started watch incoming facebook message watch incoming sms watch missed call watch outgoing call answer watch outgoing call missed watch outgoing call started actions create a customer's feed create callback create customer create event create lead create sms get customer by phone number get facebook message get lead by phone update customer update event update lead verify authentication searches list customers by phone number list leads by phone number zadarma resources zadarma api documentation