--- title: Waitwhile by Maxmel Tech slug: waitwhile-pun2je description: How to integrate Waitwhile with Make.com docTags: createdAt: 2026-01-17T19:41:07.319Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/waitwhile-pun2je.png" alt="Waitwhile logo" caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | Waitwhile is a platform for managing virtual waitlists, appointments, and customer flow. Integrating with Make.com enables automated scheduling, notifications, and customer data workflows, improving operational efficiency and enhancing customer experiences across various industries. | | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} **Limited documentation** We currently can't provide complete documentation for Waitwhile because there isn't enough publicly available information about this app. Our AI-powered documentation system relies on comprehensive data from Waitwhile and public sources to create detailed guides. ::: # About Waitwhile Waitwhile is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=Waitwhile\&app\_slug=waitwhile-community\&app\_unique\_id=waitwhile-pun2je. # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/waitwhile-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Waitwhile modules You can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Cancel Visits Cancels one or more visits by marking them as COMPLETE and tagging them as cancelled, helping you easily track which visits didn't take place. ::: :::ExpandableHeading ### Create Copy of Visits Copies one or more selected visits to a new location, and you can also choose to mark the original visits as completed. ::: :::ExpandableHeading ### Create a Customer Adds a new customer to your Waitwhile account, making it easy to keep track of your clients. ::: :::ExpandableHeading ### Create a Customer Note Adds a note to a selected customer profile in your Waitwhile account, helping you keep track of important information or updates about that customer. ::: :::ExpandableHeading ### Create a Location Adds a new location or updates the details of an existing location. ::: :::ExpandableHeading ### Create a User Adds a new user to your Waitwhile account, lets you set their roles and locations, and gives you the option to customize their notification settings. ::: :::ExpandableHeading ### Create a User Invite Sends a new user invitation to your Waitwhile account by email, letting you assign specific roles and link the user to one or more locations. ::: :::ExpandableHeading ### Create or Update Visits Creates a new visit in Waitwhile or updates details for one or more existing visits. ::: :::ExpandableHeading ### Create or Update a Default Location Message Template Creates a new default message template or updates an existing one for a chosen location and message type. ::: :::ExpandableHeading ### Create or Update a Location Message Config Creates a new message configuration or updates an existing one for a chosen location and message type. ::: :::ExpandableHeading ### Delete Location Message Config Removes a message configuration from a chosen location and message type. ::: :::ExpandableHeading ### Delete a Customer Permanently removes a customer from your system using their unique ID. ::: :::ExpandableHeading ### Delete a Customer Note Deletes a specific customer note using the unique note ID you provide. ::: :::ExpandableHeading ### Delete a Default Location Message Template Removes the default message template for a chosen location and message type, helping you keep your messaging setup organized. ::: :::ExpandableHeading ### Delete a Location Permanently removes a specific location from your account using its unique ID. ::: :::ExpandableHeading ### Delete a User Removes a specific user from your WaitWhile account using their unique ID. ::: :::ExpandableHeading ### Delete a Visit Deletes a specific visit from your Waitwhile account using its unique ID. ::: :::ExpandableHeading ### Expire Pending Visits Cancels one or more scheduled visits that are currently pending. ::: :::ExpandableHeading ### Export Customers Exports customer data from your Waitwhile account, allowing you to easily access and manage your customer information elsewhere. ::: :::ExpandableHeading ### Get Export Visit Easily download visit data as a file, filtered to show only the information you need. ::: :::ExpandableHeading ### Get Visit Analytics Fetches detailed visit analytics from your Waitwhile account, allowing you to view summarized data for specific locations and date ranges. You can choose to receive the results in either JSON or CSV format. ::: :::ExpandableHeading ### Get Visit Analytics by Date Fetches and summarizes visit analytics from your Waitwhile account, grouped by date. You can choose a specific date range and, if you like, filter the results by location to see detailed, aggregated visit data. ::: :::ExpandableHeading ### Get Visit Analytics by Month Fetches monthly visit analytics from your Waitwhile account, giving you a summary of visits over a date range you choose. You can filter the results by location, and get the data in either CSV or JSON format. ::: :::ExpandableHeading ### Get Visit Duration Analytics Fetches detailed analytics on how long visits lasted from your Waitwhile account. ::: :::ExpandableHeading ### Get a Customer Finds and displays detailed information about a specific customer in your Waitwhile account using their unique ID. ::: :::ExpandableHeading ### Get a Customer Note Finds and displays a specific customer note using the unique ID you provide. ::: :::ExpandableHeading ### Get a Default Location Message Template Gets the default message template for a chosen location and message type, so you can easily use or customize it. ::: :::ExpandableHeading ### Get a Location Message Config Gets the message settings for a specific location and message type, so you can see how messages are configured there. ::: :::ExpandableHeading ### Get a Location by ID or Short Name Fetches detailed information about a specific location from your Waitwhile account using its ID or short name. ::: :::ExpandableHeading ### Get a Message by ID Fetches a specific message from your Waitwhile account using its unique ID. ::: :::ExpandableHeading ### Get a User Finds and displays a user's details based on the unique ID you provide. ::: :::ExpandableHeading ### Get a User Invite Fetches details of a particular user invite from your Waitwhile account using its unique ID. ::: :::ExpandableHeading ### Get a Visit Finds and retrieves details of a specific visit from your Waitwhile account using its unique ID. ::: :::ExpandableHeading ### Import Customers Easily upload customer information from a CSV file into your Waitwhile account, and if you’d like, link those customers to a specific location. ::: :::ExpandableHeading ### Import Visits Easily import your visit data into Waitwhile by uploading a file in CSV or another supported format. ::: :::ExpandableHeading ### List Audit Entries Fetches audit entries from your Waitwhile account, letting you easily filter the results by location, event type, entity, or date range to find exactly what you need. ::: :::ExpandableHeading ### List Booking Slots Finds and displays all available booking times for a specific location within the dates you choose. ::: :::ExpandableHeading ### List Customer Notes Fetches all notes linked to a particular customer in your Waitwhile account, helping you view their history and interactions. ::: :::ExpandableHeading ### List Customers Fetches a list of all customers stored in your Waitwhile account, making it easy to view and manage your customer information. ::: :::ExpandableHeading ### List First Available Booking Slots Finds and shows you the earliest available booking times for a specific location, using your chosen filters. ::: :::ExpandableHeading ### List First-Available Booking Dates Finds and displays the earliest available booking dates for a chosen location, using the filters you set. ::: :::ExpandableHeading ### List Location Message Configs Fetches the message configuration settings for a chosen location, so you can see how messages are set up there. ::: :::ExpandableHeading ### List Location Message Templates Fetches message templates that have been set up for a particular location, so you can easily view and manage them. ::: :::ExpandableHeading ### List Locations Fetches and displays all the locations saved in your Waitwhile account. ::: :::ExpandableHeading ### List Messages Fetches messages from your Waitwhile account, letting you narrow down results by location, customer, visit details, message status, or a specific date range. ::: :::ExpandableHeading ### List User Invites Fetches user invitations from your Waitwhile account, so you can easily view all pending and existing invites. You can also choose to filter the invitations by specific locations if needed. ::: :::ExpandableHeading ### List Users Fetches a list of users from your Waitwhile account, letting you easily filter them by location, role, label, external ID, or a search term to find exactly who you need. ::: :::ExpandableHeading ### List Visits Fetches a list of visits from Waitwhile, allowing you to apply filters and browse through pages to find exactly what you need. ::: :::ExpandableHeading ### Make an API Call Allows you to make a custom API request to connect with any endpoint of your chosen service. ::: :::ExpandableHeading ### Resend a User Invite Sends another invitation email to a specific user in your Waitwhile account, making it easy to remind them to join. ::: :::ExpandableHeading ### Resend a User Invite by ID Resend an invitation to a user in your Waitwhile account by specifying their invite ID. ::: :::ExpandableHeading ### Reset Location Data Settings Resets the settings and/or deletes operational data for a specific location. ::: :::ExpandableHeading ### Search Customers Finds customers in your Waitwhile account by using filters like visit details, tags, status, date range, or a keyword search. You can also browse through results page by page. ::: :::ExpandableHeading ### Search Users Finds users in Waitwhile whose email addresses start with the specified text. ::: :::ExpandableHeading ### Search Visits Finds visits based on specific filters like location, status, tags, or keywords you enter. ::: :::ExpandableHeading ### Update a Customer Update the details of an existing customer in your Waitwhile account—change their information, add or remove tags, update their location, or modify custom metadata as needed. ::: :::ExpandableHeading ### Update a Customer Note Updates an existing note attached to a specific customer in your Waitwhile account, allowing you to keep their information up to date. ::: :::ExpandableHeading ### Update a Location Updates the details of a specific location in your Waitlist account. ::: :::ExpandableHeading ### Update a Location's Status Manually opens or closes a location's waitlist, bypassing the usual operating rules. ::: :::ExpandableHeading ### Update a Message Updates a specific message in your Waitwhile account, letting you change its status to read or unread as needed. ::: :::ExpandableHeading ### Update a User Updates the details of a specific user in your Waitwhile account using their unique ID. ::: :::ExpandableHeading ### Update a Visit Updates the details of a specific visit in your Waitwhile account using its unique ID. ::: :::ExpandableHeading ### Watch Audit Entry This module activates whenever a new audit entry is added to your Waitwhile account, helping you stay updated on important changes and activities. ::: :::ExpandableHeading ### Watch Customers This module activates whenever a new customer is added or an existing customer's details are updated in your Waitwhile account. ::: :::ExpandableHeading ### Watch Events Triggers whenever a specific event you’ve subscribed to happens in Waitwhile, like when a visit is updated or a new message is received. ::: :::ExpandableHeading ### Watch Locations This module activates whenever a new location is added or an existing location is updated, helping you stay up-to-date with any changes. ::: :::ExpandableHeading ### Watch Message Templates This module activates whenever a new message template is created or an existing one is updated in your Waitwhile account, so you can stay up-to-date with your latest communication templates. ::: :::ExpandableHeading ### Watch Messages This module notifies you whenever a new message is created or an existing message is updated in your Waitwhile account. ::: :::ExpandableHeading ### Watch User Invites Triggers whenever a new user invitation is sent from your Waitwhile account. ::: :::ExpandableHeading ### Watch Users This module activates whenever a new user is added or an existing user’s details are updated in your Waitwhile account. ::: :::ExpandableHeading ### Watch Visits Triggers whenever a new visit is recorded in Waitwhile, based on the visit date you specify. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Waitwhile resources You can have access to more resources related to this app on the following links : - [Visit Waitwhile website ](https://waitwhile.com) - [Access Waitwhile help documentation ](https://startintegrate.com/apps/business-erp/waitwhile-pun2je) - [View Waitwhile API documentation](https://www.make.com/en/hq/app-invitation/f34ec48e74391542dfae383e0d3a30ec) - [Visit Waitwhile page on make](https://www.make.com/en/integrations/waitwhile-community) # Help us improve this documentation Have experience with Waitwhile? We'd love to hear from you. If you have insights, use cases, or technical details that could help other users, please consider: - Using the feedback widget at the bottom of the page - Contacting the developer to request public documentation - https\://f.make.com/r/reachout?app\_name=Waitwhile\&app\_slug=waitwhile-community\&app\_unique\_id=waitwhile-pun2je - Sharing your knowledge in the [Make community](https://community.make.com) Your feedback helps us create better documentation for everyone. *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::