Communication
Vonage
14 min
vonage provides cloud based voice, messaging, video, and contact center solutions for businesses integrating vonage with make com enables users to automate call handling, sms notifications, and customer support workflows directly within their business communication systems this is ai generated content based on official vonage documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www vonage com/contact us/ directly requirements to use the vonage app in make, you must have a vonage developer account and an api key, https //www vonage com for subscription, refer to the https //www vonage com connect vonage and {{product name}} to get started, you must first create a connection between vonage and {{product name}} , allowing the two services to communicate obtain your oauth like jwt credentials in your vonage account create the connection in make obtain your oauth like jwt credentials in your vonage account before you create the connection in {{product name}} , you should first obtain your oauth like jwt credentials in your vonage account to obtain your oauth like jwt credentials navigate to the home page of the dashboard copy the api key shown on the home page copy the api secret shown on the home page you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //api support vonage com/hc/en us/articles/204014493 how do i find my communications api key and api secret create the connection in {{product name}} https //www make com/en/register , add the vonage module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your vonage account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page vonage modules after connecting to the vonage app, you can choose from a list of available modules to build your {{scenario plural lowercase}} get call details fetches detailed information about a specific call list calls fetches a detailed list of all recorded phone calls from your account make an api call executes a custom api request to the connected service using your authorized credentials make an outbound call initiates a phone call to an external number modify a call in progress ends, mutes, unmutes, applies earmuffs, or removes earmuffs from an ongoing call play text to speech into a call plays a specified text as speech during an active phone call play an audio file into a call streams a selected audio file or live audio into the designated phone call send an sms send a text message to a specified phone number stop playing an audio file into a call stops the playback of a specific audio file during an ongoing call stop text to speech in a call ends the text to speech feature during an active call update a call transfers the management of the ongoing call to a different nexmo call control object (ncco) for further call handling watch a call answer sends an http request to your specified answer url whenever an incoming call is answered, or to the designated answer url for outgoing calls when the call is initiated watch a message status triggers when the status of a message changes, such as when it is delivered or marked as seen templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} vonage resources you can have access to more resources related to this app on the following links https //community make com/search?q=vonage https //www vonage com https //developer nexmo com/api https //www make com/en/integrations/vonage