VitalPBX by Maxmel Tech
  | VitalPBX is a feature-rich IP PBX platform with advanced call center tools, AI features, and broad device support. Integrating it with Make.com enables automated workflows for telephony, enhancing business communication and streamlining call center operations. |
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This is AI-generated content based on official VitalPBX documentation. The content may still contain errors—please verify important information. If you have questions, contact VitalPBX directly.
How to get support on VitalPBX
VitalPBX is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https://f.make.com/r/reachout?app_name=VitalPBX&app_slug=vitalpbx-community&app_unique_id=vital-pbx-6mpwrf.
Requirements
To use the VitalPBX app in Make, you must have an active VitalPBX system installation and API access enabled, create your account on VitalPBX.
App installation
To install this app, you need Admin, Owner, or App Developer permissions. Learn more about organization roles.Learn more about organization roles
Go to the Make integration page.
Click the Install button.
Follow the on-screen instructions to complete the setup.
Connect VitalPBX and Make
To get started, you must first create a connection between VitalPBX and Make, allowing the two services to communicate.
You can connect using the following method: API Key.
API Key Instructions
You need to upload a CSV file containing the list of authentication codes.
Login to the VitalPBX platform using your credentials.
Ensure the Authentication Codes add-on is installed via Admin > Add-Ons > Add-Ons.
Navigate to PBX > Incoming Call Tools > Authentication Codes.
Download the CSV format template by clicking the Download CSV Format button.
Edit the CSV file in a spreadsheet application to add your authentication codes.
Upload the completed CSV file containing your authentication codes.
Some community developers require an additional specific API Key. Retrieve the required API key from the community developer's dashboard, generally found under Settings/API. For more info, please https://f.make.com/r/reachout?app_name=VitalPBX&app_slug=vitalpbx-community&app_unique_id=vital-pbx-6mpwrf.
Create the connection in Make
Log in in your Make account, add the VitalPBX module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: in the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your VitalPBX or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
VitalPBX modules
After connecting to the VitalPBX app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
VitalPBX resources
You can have access to more resources related to this app on the following links :