Communication
VitalPBX by Maxmel Tech
11 min
vitalpbx is a feature rich ip pbx platform with advanced call center tools, ai features, and broad device support integrating it with make com enables automated workflows for telephony, enhancing business communication and streamlining call center operations this is ai generated content based on official vitalpbx documentation the content may still contain errors—please verify important information if you have questions, contact https //vitalpbx com directly how to get support on vitalpbx vitalpbx is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=vitalpbx\&app slug=vitalpbx community\&app unique id=vital pbx 6mpwrf requirements to use the vitalpbx app in make, you must have an active vitalpbx system installation and api access enabled, https //vitalpbx com app installation to install this app, you need admin, owner, or app developer permissions docid foycaspyp9uykgm7lqpb go to the https //www make com/en/integrations/vitalpbx community/ click the install button follow the on screen instructions to complete the setup connect vitalpbx and {{product name}} to get started, you must first create a connection between vitalpbx and {{product name}} , allowing the two services to communicate you can connect using the following method api key api key instructions you need to upload a csv file containing the list of authentication codes login to the vitalpbx platform using your credentials ensure the authentication codes add on is installed via admin > add ons > add ons navigate to pbx > incoming call tools > authentication codes download the csv format template by clicking the download csv format button edit the csv file in a spreadsheet application to add your authentication codes upload the completed csv file containing your authentication codes some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=vitalpbx\&app slug=vitalpbx community\&app unique id=vital pbx 6mpwrf create the connection in {{product name}} https //www make com/en/register , add the vitalpbx module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your vitalpbx or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page vitalpbx modules after connecting to the vitalpbx app, you can choose from a list of available modules to build your {{scenario plural lowercase}} make an api call allows you to make a custom, authorized api request to the service, enabling you to access features or data not covered by the standard modules search cdr fetches a list of phone calls that meet the filters or criteria you set, allowing you to easily find and review specific call records watch calls monitors and detects when new calls are received, allowing you to trigger actions whenever a new call comes in templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} vitalpbx resources you can have access to more resources related to this app on the following links https //vitalpbx com https //wiki vitalpbx com/wiki category/vitalpbx/ https //documenter getpostman com/view/5481262/2s935hqmgp#d546d20b ceb3 4c64 9015 3d9b69a681d6 https //www make com/en/integrations/vitalpbx community