---
title: TimelinesAI for WhatsApp
slug: timelinesai-for-whatsapp
image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_timelinesai-for-whatsapp.png
docTags: 
createdAt: 2025-09-23T20:08:45.971Z
---

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TimelinesAI is a shared inbox solution for WhatsApp that helps teams manage business communication. With the TimelinesAI for WhatsApp app in Make, you can manage messages and chats in your TimelinesAI for WhatsApp account.
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# Requirements

To use the TimelinesAI for WhatsApp app in Make, you must have an active [TimelinesAI for WhatsApp account](https://app.timelines.ai/register/) and an API Key. For subscription, refer to the [TimelinesAI for WhatsApp pricing page](https://timelines.ai/?utm_source=marketplace\&utm_medium=make\&utm_campaign=landing). 

# Connect TimelinesAI for WhatsApp and Make 

To get started, you must first create a connection between TimelinesAI for WhatsApp and Make, allowing the two services to communicate.

To create the connection, you need to:

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[Obtain an API key in your TimelinesAI for WhatsApp account](docId\:A8TnDL0_fWP_2Do3DaOOm).
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[Create the connection in Make](docId\:A8TnDL0_fWP_2Do3DaOOm).
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## Obtain your API key in TimelinesAI for WhatsApp account

Before you create the connection in Make, you should first obtain an API key in your TimelinesAI account.

To obtain the API key:

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Log in to your TimelinesAI account.
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In the left sidebar, click **Automations** > **Make**.
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Click **Generate new token**.
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Copy the** Token** value and store it in a safe place.
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You'll use this value in the **API Key** connection field in Make.

## Create the connection in Make 

Once you have your TimelinesAI API key, you're ready to create the connection in Make. 

To create the connection:

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Log in to your Make account, add a TimelinesAI for WhatsApp module to your scenario, and click **Create a connection**.

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If you add a module with an ​instant​ tag, click ​**Create a webhook**​​, then ​**Create a connection**​​.
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Optional: In the ​​**Connection name​​** field, enter a name for the connection.
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In the ​​**API Key** field, enter the **Token** you copied from your TimelinesAI account. 
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Click **Save**.
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If prompted, authenticate your account and confirm access.
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You've successfully created the connection and can now use the TimelinesAI for WhatsApp app in your scenarios. If you want to make changes to your connection in the future, follow the steps [here](https://help.make.com/connect-an-application#tN2pJ).

# TimelinesAI for WhatsApp modules

After connecting to the TimelinesAI for WhatsApp app, you can choose from a list of available modules to build your scenarios. 

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### Send a File to an Existing Chat

Uploads and shares a selected file within an existing chat conversation.
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### Send a Message to a Chat

Sends a text message to a specified chat conversation.
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### Send a Message to an Existing Chat

Sends a message to a selected existing chat conversation.
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### Watch New Chat

Triggers when a user initiates a new chat conversation by sending their first message.
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### Watch New Incoming Chat

Triggers when a new chat session starts as a result of receiving an incoming message.
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### Watch New Received Message

Triggers when a new incoming message is detected in a specific chat conversation.
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### Watch New Sent Message

Triggers when a new message is posted in a specific chat conversation.
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### Watch Renamed Chat

Triggers when the name of an existing chat is changed.
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# Templates

You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios.

# TimelinesAI for WhatsApp resources 

You can have access to more resources related to this app on the following links.

- [TimelinesAI for WhatsApp topics on Make community](https://community.make.com/search?q=TimelinesAI%20for%20WhatsApp)
- [TimelinesAI for WhatsApp website](https://timelines.ai/?utm_source=marketplace\&utm_medium=make\&utm_campaign=landing)
- [TimelinesAI for WhatsApp API documentation](https://app.timelines.ai/integrations/make/api/swagger)
- [TimelinesAI for WhatsApp page on make](https://www.make.com/en/integrations/timelinesai-for-whatsapp)