Tidio by Codex Solutions International
  | Tidio is an AI-powered customer service and live chat platform designed to enhance support efficiency and customer satisfaction. Integrating Tidio with Make.com enables automated workflows for customer interactions, support ticketing, and e-commerce processes. |
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This is AI-generated content based on official Tidio documentation. The content may still contain errors—please verify important information. If you have questions, contact Tidio directly.
How to get support on Tidio
Tidio is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https://f.make.com/r/reachout?app_name=Tidio&app_slug=tidio-community&app_unique_id=tidio-kfb2g8.
Requirements
To use the Tidio app in Make, you must have an active paid Plus Premium or Lyro plan account, create your account on Tidio.
App installation
To install this app, you need Admin, Owner, or App Developer permissions. Learn more about organization roles.Learn more about organization roles
Go to the Make integration page.
Click the Install button.
Follow the on-screen instructions to complete the setup.
Connect Tidio and Make
To get started, you must first create a connection between Tidio and Make, allowing the two services to communicate.
You can connect using the following method: API Keys.
API Keys Instructions
You need to retrieve your API Key from the Tidio platform.
Login to your Tidio account using your credentials.
Navigate to the settings or API section within the Tidio dashboard.
Locate the area for API Key management.
Generate or copy your API Key.
Some community developers require an additional specific API Key. Retrieve the required API key from the community developer's dashboard, generally found under Settings/API. For more info, please https://f.make.com/r/reachout?app_name=Tidio&app_slug=tidio-community&app_unique_id=tidio-kfb2g8.
Create the connection in Make
Log in in your Make account, add the Tidio module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: in the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Tidio or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Tidio modules
After connecting to the Tidio app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Tidio resources
You can have access to more resources related to this app on the following links :