Customer Support
SupportBee
2min
With SupportBee modules in Make, you can:
- watch, search, fetch, create, retrieve, trash, untrash, and delete tickets
- watch new agents and customer replies
- watch new comments
To get started with SupportBee, create an account at supportbee.com.
To connect SupportBee app, you need to obtain the Domain and API Key values from your SupportBee account and insert them into a SupportBee module.
- Log in to your SupportBee account.
Click Profile > API Token. Copy the API Token to a safe place.
Log in to your Make account, add a SupportBee module to your and click the Add button next to the Connection field.
- In the Connection name field, enter a name for the connection.
- In the Domain field, enter your account domain. For example, if your account URL address is https://www.xyz.supportbee.com, then your domain is xyz.
- In the API Key field, enter the details copied in step 2 and click Save.
You have successfully established the connection. You can now begin editing your and adding more SupportBee modules. If your connection needs reauthorization at any point, follow the connection renewal steps here.