Marketing
Sprout Social by Maxmel Tech
21 min
sprout social is a platform for managing, scheduling, and analyzing social media content, engagement, and campaigns integrating it with make com enables automated workflows for publishing, monitoring, and reporting across multiple social channels, improving efficiency and insights this is ai generated content based on official sprout social documentation the content may still contain errors—please verify important information if you have questions, contact https //support sproutsocial com/hc/en us directly how to get support on sprout social sprout social is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=sprout%20social\&app slug=sprout social community\&app unique id=sprout social h1emgt requirements to use the sprout social app in make, you must have a paid plan with api access enabled appropriate user permissions and either an oauth client or api token, https //sproutsocial com/ app installation to install this app, you need admin, owner, or app developer permissions docid foycaspyp9uykgm7lqpb go to the https //www make com/en/integrations/sprout social community/ click the install button follow the on screen instructions to complete the setup connect sprout social and {{product name}} to get started, you must first create a connection between sprout social and {{product name}} , allowing the two services to communicate you can connect using the following method oauth 2 0,api token oauth 2 0 instructions you need to generate your token log in to sprout using your credentials navigate to the settings section go to global features and select the api page locate the oauth client management section click generate configuration in the upper right corner select the authentication method, such as machine to machine authentication or user based authentication enter a name and description for your client if you selected user based authentication, provide the list of allowed redirect uris save the configuration retrieve the generated client id and client secret from the oauth client management section and store them securely api token instructions you need to generate an api token log in to sprout using your credentials navigate to the settings section go to global features and select the api page in the api token management section, click generate api token enter a name for your token copy the generated api token and store it securely some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=sprout%20social\&app slug=sprout social community\&app unique id=sprout social h1emgt create the connection in {{product name}} https //www make com/en/register , add the sprout social module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your sprout social or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page sprout social modules after connecting to the sprout social app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a publishing post creates and publishes a new post on the selected platform, allowing you to share your content directly with your audience get cases fetches and displays a list of cases from your system, allowing you to view details about each case get customer case queues fetches a complete list of all customer case queues, allowing you to view and manage every queue where customer cases are organized get customer groups fetches a complete list of all customer groups, allowing you to view and manage every group your customers belong to get customer profiles fetches and displays a complete list of all customer profiles from your account, allowing you to view detailed information about each customer get customer tags fetches and displays a complete list of all tags that have been assigned to your customers, helping you easily organize and manage your customer data get customer teams fetches a complete list of all customer teams, allowing you to view and manage every team associated with your customers get customer topics fetches a complete list of all customer topics, allowing you to view and manage the different subjects or categories associated with your customers get customer users fetches a complete list of all users associated with a customer, allowing you to view detailed information about each user get messages fetches comprehensive information and metadata about your sprout messages, giving you in depth insights into each message’s content and status get owned profile analytics this module collects and displays daily activity details for one of your own profiles, giving you a clear breakdown of what happened each day get post analytics fetches detailed analytics for a post, including the post's message content, related metadata, and comprehensive lifetime activity metrics such as views, likes, and other engagement statistics get topic messages fetches messages from a chosen topic, allowing you to access and review all the messages posted within that particular topic get topic metrics fetches detailed metrics and statistics for a selected topic, giving you insights into its performance and activity get a publishing post fetches a specific publishing post from the service, allowing you to view its details and content make an api call allows you to make a custom, authorized api request to the connected service, giving you flexibility to access features or endpoints not covered by the standard modules upload simple media uploads a single media file, such as an image or video, directly to the service for easy access and sharing watch cases triggers and starts your scenario whenever a brand new case is added to your system, allowing you to automate actions based on the creation of new cases watch messages activates whenever a new message arrives, allowing you to automatically respond or process incoming communications as soon as they’re received watch post analytics this module activates whenever the analytics data for a specific post is refreshed or changed, allowing you to stay up to date with the latest performance metrics for your content watch topic messages triggers whenever a new message is posted to a topic, allowing you to automatically respond or process incoming topic messages as soon as they arrive templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} sprout social resources you can have access to more resources related to this app on the following links https //community make com/search?q=sprout%20social https //sproutsocial com/ https //support sproutsocial com/hc/en us https //api sproutsocial com/docs/ https //www make com/en/integrations/sprout social community