Marketing
Sprout Social by Maxmel Tech
21 min
sprout social is a social media management platform that enables users to schedule posts, monitor engagement, and analyze performance across multiple networks, making it valuable for automating and optimizing social media workflows through make com integrations this is ai generated content based on official sprout social documentation the content may still contain errors—please verify important information if you have questions, contact sprout social support directly how to get support on sprout social sprout social is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=sprout%20social\&app slug=sprout social community\&app unique id=sprout social h1emgt requirements to use the sprout social app in make, you must have an active sprout social account on an appropriate plan with api access enabled, api permissions granted to your user, acceptance of sprout’s analytics api terms of service, and either an oauth client or api token, create your account on sprout social app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect sprout social and {{product name}} to get started, you must first create a connection between sprout social and {{product name}} , allowing the two services to communicate you can connect using the following method oauth 2 0,api token oauth 2 0 instructions you need to generate your token log in to sprout using your credentials navigate to the settings section go to global features and then to the api page find the oauth client management section click generate configuration in the upper right corner select the authentication method, such as machine to machine authentication or user based authentication enter the name for your client and a description if using user based authentication, provide the list of allowed redirect uris save the configuration retrieve the generated client id and client secret from the oauth client management section api token instructions you need to generate an api token from the api token management section log in to sprout navigate to the settings section go to global features select the api page in the api token management section, click generate api token enter a name for your token copy the generated api token and store it securely some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=sprout%20social\&app slug=sprout social community\&app unique id=sprout social h1emgt create the connection in {{product name}} log in in your make account , add the sprout social module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your sprout social or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page sprout social modules after connecting to the sprout social app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a publishing post creates and publishes a new post on the selected platform, allowing you to share your content directly with your audience get cases fetches a list of cases from your account, allowing you to view and manage case details easily get customer case queues fetches a complete list of all customer case queues, allowing you to see and manage every queue where customer cases are organized get customer groups fetches a complete list of all customer groups from your account, allowing you to view and manage the different groups your customers belong to get customer profiles fetches a complete list of all customer profiles from your account, allowing you to view details for every customer stored in your system get customer tags fetches a complete list of all tags that have been assigned to customers, helping you easily organize and manage your customer data get customer teams fetches a complete list of all customer teams, allowing you to view and manage every team associated with your customers get customer topics fetches a complete list of all customer topics, allowing you to view and manage every topic associated with your customers get customer users fetches a complete list of all users associated with a customer, allowing you to view detailed information about each user get messages fetches comprehensive information and metadata for your sprout messages, giving you in depth insights into each message’s details get owned profile analytics this module allows you to fetch daily activity details for one of your owned profiles, giving you a clear breakdown of what happened each day get post analytics this module fetches detailed analytics for a post, including the post’s message content, related metadata, and comprehensive lifetime activity metrics such as views, likes, and comments get topic messages fetches messages from a chosen topic, allowing you to access and review all communications within that specific topic get topic metrics fetches detailed metrics and analytics for a selected topic, giving you insights into its performance and activity get a publishing post fetches a specific publishing post from the service, allowing you to view its details and content make an api call executes a custom api request to the connected service, allowing you to interact with any available endpoint using your authorized account upload simple media uploads a basic media file, such as an image, audio, or video, directly to the service for storage or further processing watch cases triggers whenever a brand new case is added to your system, allowing you to automatically start workflows or actions in response to each new case creation watch messages triggers whenever a new message arrives, allowing you to automatically respond or take action based on incoming communications watch post analytics triggers whenever there are new updates to the analytics of a post, such as changes in views, likes, or other engagement metrics watch topic messages triggers whenever a new message is posted to a topic, allowing you to automatically respond or process the incoming message templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} sprout social resources you can have access to more resources related to this app on the following links sprout social topics on make community sprout social website sprout social documentation sprout social api documentation sprout social page on make