--- title: Sorry slug: sorry description: How to integrate Sorry with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_sorry.png docTags: createdAt: 2025-02-03T13:29:04.395Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/sorry.png" alt="Sorry logo" caption size="50" width="512" height="512"} | SorryApp is an incident communication platform that helps businesses manage and communicate service outages. Integrating SorryApp with Make.com enables automated incident updates, notifications, and status page management directly from your workflows. | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Sorry documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Sorry](https://help.sorryapp.com/article/63-adding-contact-details-privacy-policy-terms) directly. ::: # Requirements To use the Sorry app in Make, you must have an active user account and generate a user specific API token, [create your account on Sorry](https://sorryapp.com). For subscription, refer to the [Sorry pricing page](https://sorryapp.com). # Connect Sorry and Make To get started, you must first create a connection between Sorry and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your API Token in your Sorry account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your API Token in your Sorry account Before you create the connection in Make, you should first obtain your **API Token** in your Sorry account. To obtain your **API Token **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to** My Account**. ::: :::WorkflowBlockItem Click** API Tokens**. ::: :::WorkflowBlockItem Copy the** API token** displayed on screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://docs.sorryapp.com/v1/authentication) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Sorry module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Sorry account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Sorry modules After connecting to the Sorry app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create a Component Creates a new component within your selected application or project. ::: :::ExpandableHeading ### Create a Notice Creates and posts a new notice or announcement within your selected platform. ::: :::ExpandableHeading ### Create a Page Creates a new status page to display the current operational status and updates for your services. ::: :::ExpandableHeading ### Create a Subscriber Adds a new subscriber to your mailing list. ::: :::ExpandableHeading ### Create an Update Generates a new post or message update. ::: :::ExpandableHeading ### Delete a Brand Deletes a specific brand from your account. ::: :::ExpandableHeading ### Delete a Component Deletes a selected component from your system. ::: :::ExpandableHeading ### Delete a Notice Deletes a selected notice from your account. ::: :::ExpandableHeading ### Delete a Page Deletes a selected page from your account or workspace. ::: :::ExpandableHeading ### Delete a Subscriber Removes a selected subscriber from your list. ::: :::ExpandableHeading ### Delete an Update Deletes a selected update from your account. ::: :::ExpandableHeading ### Get a Brand Fetches detailed information about a selected brand. ::: :::ExpandableHeading ### Get a Component Fetches detailed information about a specified component. ::: :::ExpandableHeading ### Get a Notice Fetches the details of a particular notice by its unique identifier. ::: :::ExpandableHeading ### Get a Page Fetches the content of a particular page by its unique identifier. ::: :::ExpandableHeading ### Get a Subscriber Retrieves detailed information about a particular subscriber. ::: :::ExpandableHeading ### Get an Update Fetches detailed information about a particular update. ::: :::ExpandableHeading ### List Components Fetches and displays a list of available components from your account. ::: :::ExpandableHeading ### List Notices Fetches and displays a list of all available notices from your account. ::: :::ExpandableHeading ### List Pages Fetches and returns a list of all pages from your account. ::: :::ExpandableHeading ### List Subscribers Fetches and displays a list of all subscribers from your account. ::: :::ExpandableHeading ### List Updates Fetches a list of recent updates or changes from your account. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Update a Brand Updates the details of a selected brand. ::: :::ExpandableHeading ### Update a Component Updates the details or settings of a selected component. ::: :::ExpandableHeading ### Update a Notice Updates the details of a selected notice. ::: :::ExpandableHeading ### Update a Page Updates the content or properties of a selected page. ::: :::ExpandableHeading ### Update a Subscriber Updates the details of a selected subscriber in your list. ::: :::ExpandableHeading ### Update an Update Modifies the details of a selected update. ::: :::ExpandableHeading ### Watch Components Triggers when new components are added to your account or project. ::: :::ExpandableHeading ### Watch Notices Triggers when a new notice is created in your account. ::: :::ExpandableHeading ### Watch Pages Triggers when a new page is created in your account. ::: :::ExpandableHeading ### Watch Subscribers Triggers when a new subscriber is added to your list. ::: :::ExpandableHeading ### Watch Updates Triggers when new updates are added to your selected data or resource. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Sorry resources You can have access to more resources related to this app on the following links - [Sorry topics on Make community](https://community.make.com/search?q=Sorry) - [Sorry website](https://sorryapp.com) - [Sorry API documentation](https://docs.sorryapp.com/api/v1/) - [Sorry page on make](https://www.make.com/en/integrations/sorry) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::