---
title: Smith.ai
slug: smith-ai
description: How to integrate Smith.ai with Make.com
image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_smith-ai.png
docTags: 
createdAt: 2025-12-20T09:04:04.340Z
---

| :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/smith-ai.png" alt="Smith.ai logo" caption size="50" width="512" height="512"} | Smith.ai provides virtual receptionist and 24/7 call answering services, enabling businesses to manage calls, chats, and lead intake. Integrating with Make.com allows users to automate client communications, appointment scheduling, and CRM data entry directly from Smith.ai interactions. |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |

:::hint{type="warning"}
This is AI-generated content based on official Smith.ai documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Smith.ai](https://smith.ai) directly.
:::

# Requirements

To use the Smith.ai app in Make, you must have an active account and an API Key, [create your account on Smith.ai](https://smith.ai). For subscription, refer to the [Smith.ai pricing page](https://smith.ai).

# Connect Smith.ai and Make 

To get started, you must first create a connection between Smith.ai and Make, allowing the two services to communicate. 

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**Obtain your API Key in your Smith.ai account**
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**Create the connection in Make.**
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## Obtain your API Key in your Smith.ai account

Before you create the connection in Make, you should first obtain your **API Key** in your Smith.ai account.

To obtain your **API Key **:

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Navigate to the** dashboard**.
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Click the** gear icon** at the bottom left to view** account settings**.

![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/smith-ai_API_Key)
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Click the** Generate an API Key** button in the** API Key section** under** Account**.
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Copy the** API key** displayed on screen.
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You will use this value while creating a connection in Make. 

Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://docs.smith.ai/article/p4ea2x3sx6-generate-an-api-token)

## Create the connection in Make 

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[[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Smith.ai module to your scenario, and click **Create a connection. **

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If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.**
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*Optional: *In the **Connection name** field, enter a name for the connection.
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Enter the **authentication credentials** you copied from your Smith.ai account or follow the on-screen instructions to create the connection. 
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For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page.

# Smith.ai modules

After connecting to the Smith.ai app, you can choose from a list of available modules to build your scenarios. 

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### Call a Contact (Outreach Campaign)

Adds a contact to a specified outreach campaign, scheduling them to be called according to the campaign's predefined call sequence.
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### Call a Contact (Virtual Receptionist)

Adds a contact to the outbound call queue managed by the virtual receptionist, enabling them to receive automated calls.
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### Make an API Call

Executes a custom API request to the connected service using your authorized credentials.
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### Watch New Calls

Triggers when a new summary of a call is generated.
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# Templates

You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios.

# Smith.ai resources 

You can have access to more resources related to this app on the following links

- [Smith.ai website](https://smith.ai)
- [Smith.ai API documentation](https://docs.smith.ai/article/sve9lleea7-make-com-api-fields)
- [Smith.ai page on make](https://www.make.com/en/integrations/smith-ai)

***

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