--- title: Sinch Engage slug: sinch-engage description: How to integrate Sinch Engage with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_sinch-engage.png docTags: createdAt: 2026-01-20T12:14:49.410Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/sinch-engage.png" alt="Sinch Engage logo" caption size="50" width="512" height="512"} | MessageMedia provides APIs for sending and receiving SMS, MMS, and rich messaging. Integrating MessageMedia with Make.com allows users to automate sending SMS alerts, notifications, and marketing messages directly from their workflows using MessageMedia’s messaging services. | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Sinch Engage documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Sinch Engage](https://support.messagemedia.com/hc/en-us/articles/10439522859407) directly. ::: # Requirements To use the Sinch Engage app in Make, you must have an active account and create API credentials, [create your account on Sinch Engage](https://hub.messagemedia.com/). For subscription, refer to the [Sinch Engage pricing page](https://hub.messagemedia.com/). # Connect Sinch Engage and Make To get started, you must first create a connection between Sinch Engage and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your Basic in your Sinch Engage account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your Basic in your Sinch Engage account Before you create the connection in Make, you should first obtain your **Basic** in your Sinch Engage account. To obtain your **Basic **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to** Settings > API Settings**. ::: :::WorkflowBlockItem Scroll down to** Basic Authentication**. ![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/sinch-engage_Basic) ::: :::WorkflowBlockItem Click** Create new key**. ::: :::WorkflowBlockItem Enter a descriptive name. ::: :::WorkflowBlockItem Click** Create Key**. ::: :::WorkflowBlockItem Copy the** API key** displayed in the modal. ::: :::WorkflowBlockItem Copy the** API token** displayed in the modal. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://support.messagemedia.com/hc/en-us/articles/4413627066383-Creating-new-API-credentials) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Sinch Engage module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Sinch Engage account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Sinch Engage modules After connecting to the Sinch Engage app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Inbound Message Initiate a workflow whenever your Sinch Engage account receives an SMS, MMS, or RCS message. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Send an SMS Sends a text message (SMS) to a specified phone number. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Sinch Engage resources You can have access to more resources related to this app on the following links - [Sinch Engage topics on Make community](https://community.make.com/search?q=Sinch%20Engage) - [Sinch Engage website](https://hub.messagemedia.com/) - [Sinch Engage API documentation](https://support.messagemedia.com/hc/en-us/categories/4413568158991-Developer-Guides) - [Sinch Engage page on make](https://www.make.com/en/integrations/sinch-engage) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::