--- title: RingCentral slug: ringcentral description: How to integrate RingCentral with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_ringcentral.png createdAt: 2025-02-03T13:28:28.553Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/ringcentral.png" alt="RingCentral logo" caption size="50" width="512" height="512"} | RingCentral is a cloud-based communication platform offering messaging, video meetings, and phone services. Integrating RingCentral with Make.com allows users to automate call handling, send SMS, and manage voicemails directly from their workflows. | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official RingCentral documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [RingCentral](https://www.ringcentral.com) directly. ::: # Requirements To use the RingCentral app in Make, you must have a RingCentral developer account and an active RingCentral service account, [create your account on RingCentral](https://www.ringcentral.com). For subscription, refer to the [RingCentral pricing page](https://www.ringcentral.com). # Connect RingCentral and Make To get started, you must first create a connection between RingCentral and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your OAuth2.0 credentials in your RingCentral account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your OAuth2.0 credentials in your RingCentral account Before you create the connection in Make, you should first obtain your **OAuth2.0 credentials** in your RingCentral account. To obtain your **OAuth2.0 credentials **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to** Console** and click the** Apps section**. ::: :::WorkflowBlockItem Click the** Create App** button. ::: :::WorkflowBlockItem Select** REST API App** and click** Next**. ![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/ringcentral_OAuth2.0) ::: :::WorkflowBlockItem Select** 3-legged OAuth flow authorization code** and then** Server-side web app**. ::: :::WorkflowBlockItem Enter the** callback URI**: `https://www.integromat.com/oauth/cb/ringcentral`. ::: :::WorkflowBlockItem Select the required permissions. ::: :::WorkflowBlockItem Click the** Create** button. ::: :::WorkflowBlockItem Copy the** Client ID** displayed on the application dashboard. ::: :::WorkflowBlockItem Copy the** Client secret** displayed on the application dashboard. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://developers.ringcentral.com/guide/authentication/quick-start) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the RingCentral module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your RingCentral account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # RingCentral modules After connecting to the RingCentral app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create a Contact Adds a new contact to your account. ::: :::ExpandableHeading ### Get Call Details Retrieves detailed information about a specific call using its unique ID. ::: :::ExpandableHeading ### Get Message Details Retrieves detailed information about a specific message using its unique ID. ::: :::ExpandableHeading ### Get Presence Retrieves the current presence status for one or more specified extensions. ::: :::ExpandableHeading ### Get a Call Recording Retrieves specific call recordings using their unique ID. ::: :::ExpandableHeading ### List Calls Retrieves a complete list of all recorded calls. ::: :::ExpandableHeading ### List Contacts Retrieves a complete list of all contacts stored in your account. ::: :::ExpandableHeading ### List Messages Retrieves a complete list of all messages associated with your account. ::: :::ExpandableHeading ### List Users Retrieves a complete list of all contacts associated with your company ::: :::ExpandableHeading ### Make a Call Initiates an outbound call using the RingOut feature. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized account. ::: :::ExpandableHeading ### Remove a Webhook Deletes a specified webhook from your account. ::: :::ExpandableHeading ### Send a Fax Sends a fax document to a specified recipient. ::: :::ExpandableHeading ### Send an SMS Sends a text message (SMS) to a specified phone number. ::: :::ExpandableHeading ### Start a Call Recording Initiates a call recording for a specific telephony session and party using their respective IDs. ::: :::ExpandableHeading ### Update a Contact Updates the details of an existing contact in your account. ::: :::ExpandableHeading ### Watch All New Calls Triggers when a new incoming or outgoing call is logged in the system. ::: :::ExpandableHeading ### Watch Answered Call Triggers when an incoming call is answered by a recipient. ::: :::ExpandableHeading ### Watch Call Recordings Retrieves newly created call recordings that have been added since the previous check. ::: :::ExpandableHeading ### Watch Calls Triggers when a new call is either received or made. ::: :::ExpandableHeading ### Watch Extension Missed Calls Triggers when a new missed call is detected on your account. ::: :::ExpandableHeading ### Watch Faxes Triggers an event whenever a new fax is received in your account. ::: :::ExpandableHeading ### Watch Messages Monitors and detects when new messages are received. ::: :::ExpandableHeading ### Watch Outbound SMS Messages Triggers when a new outbound SMS message is sent or when an existing outbound SMS message is modified. ::: :::ExpandableHeading ### Watch SMS Messages Triggers when your device receives a new SMS message. ::: :::ExpandableHeading ### Watch Voice Messages Triggers when your account receives a new incoming voice message. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # RingCentral resources You can have access to more resources related to this app on the following links - [RingCentral topics on Make community](https://community.make.com/search?q=RingCentral) - [RingCentral website](https://www.ringcentral.com) - [RingCentral API documentation](https://developers.ringcentral.com/api-reference) - [RingCentral page on make](https://www.make.com/en/integrations/ringcentral) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::