Communication
RingCentral
21 min
ringcentral is an ai powered business communications platform offering calls, messaging, meetings, and customer experience tools integrating with make com enables users to automate call handling, message routing, meeting scheduling, and crm updates directly from their ringcentral account this is ai generated content based on official ringcentral documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www ringcentral com directly requirements to use the ringcentral app in make, you must have an active ringcentral account and register your application to obtain api credentials, https //www ringcentral com for subscription, refer to the https //www ringcentral com connect ringcentral and {{product name}} to get started, you must first create a connection between ringcentral and {{product name}} , allowing the two services to communicate obtain your oauth2 credentials in your ringcentral account create the connection in make obtain your oauth2 credentials in your ringcentral account before you create the connection in {{product name}} , you should first obtain your oauth2 credentials in your ringcentral account to obtain your oauth2 credentials navigate to the developer console click the create app button select rest api app as the application type select 3 legged oauth flow authorization code and then select server side web app enter the callback uri https //www integromat com/oauth/cb/ringcentral add the required permissions click the create button copy the client id displayed on screen copy the client secret displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //developers ringcentral com/guide/authentication/quick start create the connection in {{product name}} https //www make com/en/register , add the ringcentral module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your ringcentral account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page ringcentral modules after connecting to the ringcentral app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact adds a new contact to your selected address book or contact list get call details retrieves detailed information about a specific call using its unique id get message details retrieves detailed information about a specific message using its unique id get presence retrieves the current presence status for one or multiple specified extensions get a call recording retrieves specific call recordings using their unique id list calls retrieves a complete list of all recorded calls list contacts retrieves a complete list of all contacts stored in your account list messages retrieves a complete list of all messages associated with your account list users retrieves a complete list of all contacts associated with your company make a call initiates an outbound call using the ringout feature make an api call executes a custom api request to the connected service using your authorized credentials remove a webhook deletes a specified webhook from your account send a fax sends a fax document to a specified recipient send an sms sends a text message (sms) to a specified phone number start a call recording initiates a call recording for a specific telephony session and party using their respective ids update a contact updates the details of an existing contact in your account watch account missed calls triggers when a new missed call occurs on the account, meaning none of the account's extensions answered and the call was declined watch all new calls triggers whenever a new incoming or outgoing call is logged in the system watch answered call triggers when an incoming call is answered and connected watch call recordings retrieves call recordings that have been added since the previous check watch calls triggers whenever a new call is received or made, detecting both incoming and outgoing calls watch extension missed calls triggers when a new missed call is detected on your account watch faxes triggers when your account receives a new incoming fax watch messages monitors and detects when new messages are received watch outbound sms messages triggers whenever a new outbound sms message is sent or when an existing outbound sms message is modified watch sms messages triggers when your device receives a new sms text message watch voice messages triggers when your account receives a new incoming voice message templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} ringcentral resources you can have access to more resources related to this app on the following links https //community make com/search?q=ringcentral https //www ringcentral com https //developers ringcentral com/api reference https //www make com/en/integrations/ringcentral