--- title: RichPanel by Maxmel Tech slug: rich-panel-vfvjkn description: How to integrate RichPanel with Make.com docTags: createdAt: 2026-04-13T23:51:42.112Z --- | ::Image[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/rich-panel-vfvjkn.png" size="50" width="512" height="512" position="center" alt="RichPanel logo" showCaption="false"}

::Image[]{src="https://app.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" size="46" width="400" height="128" position="center" showCaption="false"} | Richpanel is a customer service platform that centralizes support tickets, live chat, and automation for ecommerce businesses. Integrating with Make.com enables automated workflows, enhancing efficiency in managing customer interactions and support tasks across multiple channels. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} **Limited documentation** We currently can't provide complete documentation for RichPanel because there isn't enough publicly available information about this app. Our AI-powered documentation system relies on comprehensive data from RichPanel and public sources to create detailed guides. ::: # About RichPanel RichPanel is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=RichPanel\&app\_slug=richpanel-community\&app\_unique\_id=rich-panel-vfvjkn. # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/richpanel-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # RichPanel modules You can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Add Tags to a Conversation Adds one or more tags to a specific conversation in your service, helping you organize and categorize your conversations more easily. ::: :::ExpandableHeading ### Attach an Order to a Conversation This module connects a specific order to an existing conversation within the system, helping you keep all related information organized in one place. ::: :::ExpandableHeading ### Create a Conversation (Email Variant) Starts a new conversation by sending an email message. ::: :::ExpandableHeading ### Create a Conversation (Phone Variant) Starts a new conversation using the phone option, allowing you to connect with others via phone. ::: :::ExpandableHeading ### Create a Tag Adds a new tag to help you organize and categorize your items. ::: :::ExpandableHeading ### Create or Update a Customer Adds a new customer to your account or updates the details of an existing customer. ::: :::ExpandableHeading ### Create or Update a Subscription Creates a new subscription or updates details for an existing one, helping you manage your subscribers easily. ::: :::ExpandableHeading ### Create or Update an Order Creates a new order or updates the details of an existing order in your system. ::: :::ExpandableHeading ### Get a Channel Fetches detailed information about a specific channel. ::: :::ExpandableHeading ### Get a Conversation Fetches the details of a specific conversation. ::: :::ExpandableHeading ### Get a Conversation Fetches the details of a specific conversation by using its conversation number. ::: :::ExpandableHeading ### Get a Customer by Contact Finds and returns customer details based on their email address or phone number. ::: :::ExpandableHeading ### Get a User Finds and displays details for a specific user. ::: :::ExpandableHeading ### Get an Order Fetches the details of a specific order. ::: :::ExpandableHeading ### Get an Order by Conversation Fetches the details of an order associated with a specific conversation. ::: :::ExpandableHeading ### List Channels Fetches a list of all available channels in your account. ::: :::ExpandableHeading ### List Conversations by Customer Contact Finds and displays conversations linked to a customer’s email address or phone number. ::: :::ExpandableHeading ### List Tags Fetches a complete list of all available tags from your account. ::: :::ExpandableHeading ### List Teams Fetches a list of all teams in your account. ::: :::ExpandableHeading ### List Users Fetches a list of all users in your account. ::: :::ExpandableHeading ### Make an API Call Allows you to make a custom, authorized API request to access specific features or data from the connected service. ::: :::ExpandableHeading ### Remove Tags from a Conversation Removes selected tags from a specific conversation. ::: :::ExpandableHeading ### Update a Conversation Updates the details of an existing conversation, allowing you to modify information or settings as needed. ::: :::ExpandableHeading ### Upload a File Uploads your chosen file to a designated location or online service of your choice. ::: :::ExpandableHeading ### Watch Channels This module notifies you whenever something changes in a specific channel, so you can stay updated on all the latest activity. ::: :::ExpandableHeading ### Watch Tags Triggers whenever there is a change to a tag, such as when a tag is added, removed, or updated. ::: :::ExpandableHeading ### Watch Teams This module notifies you whenever any updates or changes are made to a team. ::: :::ExpandableHeading ### Watch Users Triggers whenever any updates or changes are made to a user's information. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # RichPanel resources You can have access to more resources related to this app on the following links : - [Visit RichPanel website ](https://richpanel.com) - [Access RichPanel help documentation ](https://startintegrate.com/apps/customer-support/rich-panel-vfvjkn) - [View RichPanel API documentation](https://www.make.com/en/hq/app-invitation/9465e1e1da16f855fe335391042027f4) - [Visit RichPanel page on make](https://www.make.com/en/integrations/richpanel-community) # Help us improve this documentation Have experience with RichPanel? We'd love to hear from you. If you have insights, use cases, or technical details that could help other users, please consider: - Using the feedback widget at the bottom of the page - Contacting the developer to request public documentation - https\://f.make.com/r/reachout?app\_name=RichPanel\&app\_slug=richpanel-community\&app\_unique\_id=rich-panel-vfvjkn - Sharing your knowledge in the [Make community](https://community.make.com) Your feedback helps us create better documentation for everyone. *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::