Retently

retently is a customer feedback platform focused on net promoter score (nps) surveys integrating retently with make com enables automated sending of nps surveys, collection of feedback, and triggering follow up actions based on customer responses this is ai generated content based on official retently documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www retently com/ directly requirements to use the retently app in make, you must have an active retently account and an api key, https //www retently com/ for subscription, refer to the https //www retently com/ connect retently and {{product name}} to get started, you must first create a connection between retently and {{product name}} , allowing the two services to communicate obtain your api key in your retently account create the connection in make obtain your api key in your retently account before you create the connection in {{product name}} , you should first obtain your api key in your retently account to obtain your api key navigate to the account dashboard after logging in click on the settings menu click on the api section or api key s tab copy the api key displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //www retently com/api/ create the connection in {{product name}} https //www make com/en/register , add the retently module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your retently account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page retently modules after connecting to the retently app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create customers and send survey creates new customer records or updates existing ones, and then sends a transactional survey to the customer create a customer creates a new customer record in your account delete a customer permanently removes a specified customer from your account list customers retrieves a list of customers, including only the fields you specify make an api call executes a custom api request to the connected service using your authorized credentials tag a survey response applies a specified tag to an existing survey response unsubscribe customers removes customers from your subscription list update a customer updates the details of an existing customer record watch survey responses monitors and retrieves new survey responses as they are submitted templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} retently resources you can have access to more resources related to this app on the following links https //community make com/search?q=retently https //www retently com/ https //www retently com/api/#api https //www make com/en/integrations/retently