---
title: Retell AI
slug: retell-ai
image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_retell-ai.png
docTags: 
createdAt: 2025-05-20T10:47:22.392Z
---

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::Image[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/retell-ai.png" size="50" width="512" height="512" position="center" alt="Retell AI logo" darkWidth="512" darkHeight="512" showCaption="false"}
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Retell AI is a platform for building realistic, scalable AI voice agents for businesses. With the Retell AI app in Make, you can manage the agents, calls, phone numbers, voices, concurrency, and Retell LLMs in your Retell AI account.
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# Requirements

To use the Retell AI app in Make, you must have a [Retell AI account](https://www.retellai.com/).

# Connect Retell AI and Make

To get started, you must first create a connection between Retell AI and Make, allowing the two services to communicate.

To create the connection, you need to:

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[Obtain an API key in your Retell AI account.](docId\:XEpNu3kOmRkk1SqmFzc-f)
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[Create the connection in Make.](docId\:XEpNu3kOmRkk1SqmFzc-f)
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## Obtain your API key in Retell AI

Before you create the connection in Make, you should first obtain an API key in your Retell AI account.

To obtain the API key:

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Log in to your Retell AI account.
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In the left sidebar, click **API keys**.
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Click **Add**.
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Enter a descriptive name for the API key.
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Copy the **API Key** value and store it in a safe place.
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You'll use this value in the **API Key** connection field in Make.

## Create the connection in Make 

Once you have your Retell AI API key, you're ready to create the connection in Make. 

To create the connection:

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Log in to your Make account, add a Retell AI module to your scenario, and click **Create a connection**.
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Optional: In the ​​**Connection name​​** field, enter a name for the connection.
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In the **​​API Key** field, enter the API key you copied from your Retell AI account.
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Click **Save**.
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If prompted, authenticate your account and confirm access.
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You've successfully created the connection and can now use the Retell AI app in your scenarios. If you want to make changes to your connection in the future, follow the steps [here](https://help.make.com/connect-an-application#tN2pJ).

# Retell AI modules

After connecting to the Retell AI app, you can use the following types of modules to build your scenarios. 

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**Agent Management**

- List all the Agents
- Get an Agent
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**Call Management**

- Get a Call
- Create a Phone Call
- List all the Calls
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**Phone Number Management**

- List all the Phone Numbers
- Get a Phone Numbers
- Create a Phone Number
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**Voice Management**

- Get the Voice
- List all the Voices
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**Concurrency Management**

- Get the Concurrency
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**LLM Retell Management**

- Get a Retell LLM
- List all the Retell LLMs
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**Other**

- Make an API Call
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# Templates

You can look for Retell AI templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios.

# Retell AI resources

- [How to trigger a call from Google Sheets](https://www.youtube.com/watch?v=pjm8y3uILg4)

::embed[]{url="https://www.youtube.com/watch?v=pjm8y3uILg4"}

- [Retell AI API documentation](https://docs.retellai.com/accounts/api-keys-overview#api-key-overview)
- [Retell Speed to lead call](https://www.youtube.com/watch?v=vvvZCiDaJy4)

::embed[]{url="https://www.youtube.com/watch?v=vvvZCiDaJy4"}

- [Retell E-Commerce AI Phone Agent](https://www.youtube.com/watch?v=dlEqsupqiWc)

::embed[]{url="https://www.youtube.com/watch?v=dlEqsupqiWc"}

- [Retell AI Help Center](https://docs.retellai.com/general/support)
- [Retell AI Documentation](https://docs.retellai.com/general/introduction)