Marketing
Respond.io
27 min
with respond io modules in make, you can automate lead capture, qualify and route multi channel conversations, sync contacts, and trigger follow ups or meeting bookings directly from your unified respond io inbox this is ai generated content based on official respond io documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //respond io/contact?utm source=openai directly requirements to use the respond io app in make, you must have an active account on the growth plan or above and an access token, https //respond io/ for subscription, refer to the https //respond io/ connect respond io and {{product name}} to get started, you must first create a connection between respond io and {{product name}} , allowing the two services to communicate obtain your api token in your respond io account create the connection in make obtain your api token in your respond io account before you create the connection in {{product name}} , you should first obtain your api token in your respond io account to obtain your api token navigate to settings navigate to integrations select developer api and click edit click add access token copy the api token displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //respond io/help/integrations/developer api create the connection in {{product name}} https //www make com/en/register , add the respond io module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your respond io account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page respond io modules after connecting to the respond io app, you can choose from a list of available modules to build your {{scenario plural lowercase}} add space tag add a new tag to your workspace add a comment posts a new comment to a specific conversation thread add a tag to a contact adds one or more tags to an existing contact in your database assign or unassign a conversation changes the assigned user responsible for handling a specific conversation contact lifecycle update the lifecycle stage of a specified record create a contact creates a new contact record in your system if you wish to leave any contact details blank, simply leave the corresponding fields empty for best results, add a delay before performing additional actions after creating the contact, as some processing time may be needed create a custom field creates a new custom field within your selected application or database create or update a contact creates a new contact or updates an existing contact's information if you want to clear a specific contact field or keep its current value, leave that field empty for best results, add a delay before performing another action after creating a contact, as some processing time may be needed delete space tag remove a specific tag from a workspace delete a contact permanently removes a specified contact from your account get a contact fetches detailed information for a specific contact using their unique identifier get a custom field fetches the details of a particular custom field by its identifier get a message searches for and retrieves a specific message using its unique identifier get a user searches for and retrieves detailed information about a specific user using their unique identifier list channels in a workspace retrieve a list of all channels within a specified workspace list closing notes in a workspace retrieve all the closing notes associated with a specific workspace list contact channels retrieve all communication channels linked to a specific contact list custom fields in a workspace retrieve all custom fields associated with a specific workspace list users in a workspace retrieve a list of all users who are members of a specific workspace make an api call executes a custom api request to the connected service using your authorized credentials open or close a conversation changes the current status of a selected conversation to a specified value remove contact lifecycle remove the assigned lifecycle stage from a contact remove a tag removes one or more specified tags from a selected contact search contacts retrieves a list of contacts that meet the specified search criteria send message sends a message directly to a specified contact send a message (legacy) sends a message directly to a specified contact update space tag update the tag assigned to a specific workspace update a contact updates specific fields of an existing contact; leave any field blank to keep its current value unchanged watch contact assignee updated triggers when the person assigned to a contact is changed watch contact lifecycle updated triggers when there is a change in the lifecycle stage of a contact watch contact tag updated triggers when one or more tags are either added to or removed from a contact's profile watch contact updated triggers when any information in a contact's details is changed watch conversation closed triggers when a conversation in your account is marked as closed watch conversation opened triggers when a user opens a new or existing conversation in the system watch new comment triggers when a new comment is added to an existing conversation thread watch new contact triggers when a new contact record is added to your account watch new incoming message triggers when a new message is received in your connected account watch new outgoing message triggers when a new message is sent in the selected chat or channel templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} respond io resources you can have access to more resources related to this app on the following links https //community make com/search?q=respond io https //respond io/ https //developers respond io/ https //www make com/en/integrations/respond io