--- title: Reply.io slug: reply-io description: How to integrate Reply.io with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_reply-io.png createdAt: 2025-02-03T13:29:08.530Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/reply-io.png" alt="Reply.io logo" caption size="50" width="512" height="512"} | Reply.io is a sales engagement platform that automates multichannel outreach, including emails, calls, and LinkedIn tasks. Integrating Reply.io with Make.com allows users to automate contact management, trigger outreach sequences, and synchronize engagement data across sales tools. | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | :::hint{type="warning"} This is AI-generated content based on official Reply.io documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Reply.io](https://reply.io/) directly. ::: # Requirements To use the Reply.io app in Make, you must have an active account and an API Key, [create your account on Reply.io](https://reply.io/). For subscription, refer to the [Reply.io pricing page](https://reply.io/). # Connect Reply.io and Make To get started, you must first create a connection between Reply.io and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your API Key in your Reply.io account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your API Key in your Reply.io account Before you create the connection in Make, you should first obtain your **API Key** in your Reply.io account. To obtain your **API Key **: :::WorkflowBlock ::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://docs.reply.io/api-reference/sequence-steps-actions/disable-a-sequence-step-variant) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Reply.io module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Reply.io account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Reply.io modules After connecting to the Reply.io app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create a Contact Adds a new contact to your account. ::: :::ExpandableHeading ### Create a Contact and Push It to Campaign Adds a new contact to the specified campaign and initiates the campaign for that contact. ::: :::ExpandableHeading ### Delete a Contact Removes a contact from your account using the specified email address. ::: :::ExpandableHeading ### Get a Contact Fetches comprehensive information about a contact using their email address as the identifier. ::: :::ExpandableHeading ### List Contacts Fetches and displays a complete list of all contacts stored in your account. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to interact with the connected service. ::: :::ExpandableHeading ### Mark Contact as Replied Updates the status of a chosen contact to indicate that they have received a reply. ::: :::ExpandableHeading ### Update a Contact Updates the details of an existing contact identified by their email address. ::: :::ExpandableHeading ### Watch Call Tasks Triggers whenever the AI SDR creates a new call-related task. ::: :::ExpandableHeading ### Watch Events Triggers when specific activities occur in Reply, including receiving an email reply, an email being opened or sent, a link being clicked, a user opting out, a sequence being completed, a call being made, or an email account being disconnected. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Reply.io resources You can have access to more resources related to this app on the following links - [Reply.io topics on Make community](https://community.make.com/search?q=Reply.io) - [Reply.io website](https://reply.io/) - [Reply.io API documentation](https://apidocs.reply.io) - [Reply.io page on make](https://www.make.com/en/integrations/reply-io) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::