CRM and Sales tools
RepairDesk by Maxmel Tech
15 min
repairdesk is a cloud based repair shop management platform offering inventory, payments, pos, scheduling, and communication tools integrating with make com enables automation of workflows, syncing data, and streamlining operations for repair businesses using multiple systems this is ai generated content based on official repairdesk documentation the content may still contain errors—please verify important information if you have questions, contact https //www repairdesk co/contact/ directly how to get support on repairdesk repairdesk is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=repairdesk\&app slug=repairdesk community\&app unique id=repair desk w24u8b requirements to use the repairdesk app in make, you must have an active repairdesk account and an api key, https //repairdesk co app installation to install this app, you need admin, owner, or app developer permissions docid foycaspyp9uykgm7lqpb go to the https //www make com/en/integrations/repairdesk community/ click the install button follow the on screen instructions to complete the setup connect repairdesk and {{product name}} to get started, you must first create a connection between repairdesk and {{product name}} , allowing the two services to communicate you can connect using the following method api key api key instructions you need to retrieve your api key from your account settings login to your repairdesk account navigate to the settings section locate the api settings or api key section find and copy your api key some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=repairdesk\&app slug=repairdesk community\&app unique id=repair desk w24u8b create the connection in {{product name}} https //www make com/en/register , add the repairdesk module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your repairdesk or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page repairdesk modules after connecting to the repairdesk app, you can choose from a list of available modules to build your {{scenario plural lowercase}} convert a ticket to an invoice transforms a current ticket into a detailed invoice, making it easy to bill your clients directly from the ticket information create a customer adds a new customer to your system, allowing you to store their details and manage their information easily get a customer fetches detailed information about a specific customer using their unique id get a ticket fetches the details of a specific ticket that already exists, allowing you to view all its current information make an api call allows you to make a custom, authorized api request to the service, giving you flexibility to access any endpoint or feature not covered by the standard modules search customers finds and retrieves customer records that match your search criteria search invoices searches for invoices based on specific criteria you provide, helping you quickly find the invoices you need search tickets searches for existing support tickets based on your specified criteria, helping you quickly find the tickets you need watch customers monitors your store for newly added customers and triggers when a new customer signs up watch invoices monitors your account for any newly created invoices and notifies you when a new invoice is generated watch tickets monitors your account for any newly created tickets and triggers when a new ticket appears templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} repairdesk resources you can have access to more resources related to this app on the following links https //repairdesk co https //help repairdesk co/portal/en/kb https //api docs repairdesk co/ https //www make com/en/integrations/repairdesk community