CRM and Sales tools
RepairDesk by Maxmel Tech
15 min
repairdesk is a cloud based pos software for repair shops, offering repair ticket management, inventory, payments, and customer communication integrating with make com enables workflow automation, seamless data sync, and improved efficiency for repair businesses using multiple tools this is ai generated content based on official repairdesk documentation the content may still contain errors—please verify important information if you have questions, contact repairdesk support directly how to get support on repairdesk repairdesk is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=repairdesk\&app slug=repairdesk community\&app unique id=repair desk w24u8b requirements to use the repairdesk app in make, you must have an active repairdesk account and an api key, create your account on repairdesk app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect repairdesk and {{product name}} to get started, you must first create a connection between repairdesk and {{product name}} , allowing the two services to communicate you can connect using the following method api key api key instructions you need to obtain your api key from your repairdesk account login to your repairdesk account navigate to the settings section select the integrations option locate the api section copy your api key from the displayed information some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=repairdesk\&app slug=repairdesk community\&app unique id=repair desk w24u8b create the connection in {{product name}} log in in your make account , add the repairdesk module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your repairdesk or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page repairdesk modules after connecting to the repairdesk app, you can choose from a list of available modules to build your {{scenario plural lowercase}} convert a ticket to an invoice transforms a current ticket into a detailed invoice, making it easy to bill your customers directly from their ticket information create a customer adds a new customer to your account, allowing you to store their details and manage their information easily get a customer fetches detailed information about a specific customer using their unique id get a ticket fetches the details of a specific ticket that already exists, allowing you to view all its current information make an api call executes a custom api request to the selected service, allowing you to interact with any authorized endpoint that isn’t covered by the standard modules search customers finds and retrieves customer records that match your search criteria search invoices searches your account for invoices that match specific criteria you set, helping you quickly find the invoices you need search tickets searches for existing tickets in your system based on specified criteria watch customers monitors your store for newly registered customers and triggers when a new customer signs up watch invoices monitors your account for any newly created invoices and notifies you when a new invoice is added watch tickets monitors your system for newly created tickets and triggers when a new ticket appears templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} repairdesk resources you can have access to more resources related to this app on the following links repairdesk website repairdesk documentation repairdesk api documentation repairdesk page on make