--- title: Refiner slug: refiner description: How to integrate Refiner with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_refiner.png docTags: createdAt: 2025-02-03T13:29:13.655Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/refiner.png" alt="Refiner logo" caption size="50" width="512" height="512"} | Refiner is a customer feedback and survey tool for SaaS companies. Integrating Refiner with Make.com lets users automate survey distribution, sync responses with CRMs, and trigger workflows based on customer feedback or survey completion events. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Refiner documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Refiner](https://refiner.io/docs/support/) directly. ::: # Requirements To use the Refiner app in Make, you must have an active Refiner account and an API Key, [create your account on Refiner](https://refiner.io). For subscription, refer to the [Refiner pricing page](https://refiner.io). # Connect Refiner and Make To get started, you must first create a connection between Refiner and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your API Key in your Refiner account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your API Key in your Refiner account Before you create the connection in Make, you should first obtain your **API Key** in your Refiner account. To obtain your **API Key **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to the** dashboard**. ::: :::WorkflowBlockItem Navigate to** Integrations**. ::: :::WorkflowBlockItem Navigate to** Rest API**. ::: :::WorkflowBlockItem Copy the** API key** displayed on screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://refiner.io/docs/api/) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Refiner module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Refiner account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Refiner modules After connecting to the Refiner app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Identify a User Adds a new user to Refiner or updates the details of an existing user. ::: :::ExpandableHeading ### List Contacts Retrieves a complete list of all contacts from your account. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Track an Event Records specific actions or events carried out by users within the system. ::: :::ExpandableHeading ### Watch Completed Survey Triggers when a user finishes and submits a survey. ::: :::ExpandableHeading ### Watch User Entered Segment Triggers when a user is added to or joins a specific segment. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Refiner resources You can have access to more resources related to this app on the following links - [Refiner topics on Make community](https://community.make.com/search?q=Refiner) - [Refiner website](https://refiner.io) - [Refiner API documentation](https://refiner.io/docs/api/#introduction) - [Refiner page on make](https://www.make.com/en/integrations/refiner) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::