--- title: Reamaze slug: reamaze description: How to integrate Reamaze with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_reamaze.png docTags: createdAt: 2025-02-03T13:28:47.488Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/reamaze.png" alt="Reamaze logo" caption size="50" width="512" height="512"} | Re\:amaze is a customer messaging and helpdesk platform that centralizes support tickets, live chat, and automated responses. Integrating with Make.com lets users automate ticket creation, update customer records, and trigger workflows based on support interactions. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Reamaze documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Reamaze](https://www.reamaze.com/) directly. ::: # Requirements To use the Reamaze app in Make, you must have an active Reamaze account and an individual API token, [create your account on Reamaze](https://www.reamaze.com/). For subscription, refer to the [Reamaze pricing page](https://www.reamaze.com/). # Connect Reamaze and Make To get started, you must first create a connection between Reamaze and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your Basic in your Reamaze account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your Basic in your Reamaze account Before you create the connection in Make, you should first obtain your **Basic** in your Reamaze account. To obtain your **Basic **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to the** Settings section** after logging into your Re\:amaze account. ::: :::WorkflowBlockItem Click on** API Token** under the** Developer section**. ::: :::WorkflowBlockItem Click the** Generate New Token** button to generate a new** API token**. ::: :::WorkflowBlockItem Copy the** API token** displayed on the screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://www.reamaze.com/api) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Reamaze module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Reamaze account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Reamaze modules After connecting to the Reamaze app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create a Contact Creates a new contact record in your selected application. ::: :::ExpandableHeading ### Create a Contact Identity Creates a new contact identity record in your system. ::: :::ExpandableHeading ### Create a Conversation Initiates a new conversation thread within the selected platform. ::: :::ExpandableHeading ### Create a Message Generates and sends a new message to a specified recipient. ::: :::ExpandableHeading ### Get a Conversation Retrieves the details of a specific conversation. ::: :::ExpandableHeading ### List Contacts Retrieves a list of all contacts from your account. ::: :::ExpandableHeading ### List Conversations Retrieves a list of all existing conversations from your account. ::: :::ExpandableHeading ### List Messages Retrieves a list of all messages from your account. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Update a Contact Updates the details of an existing contact in your account. ::: :::ExpandableHeading ### Update a Conversation Modifies the details or content of an existing conversation. ::: :::ExpandableHeading ### Watch New Contacts Triggers when a new contact is added to your account. ::: :::ExpandableHeading ### Watch New Conversations Triggers when a new conversation thread is initiated in the system. ::: :::ExpandableHeading ### Watch New Messages Triggers when a new message is created in the selected chat or channel. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Reamaze resources You can have access to more resources related to this app on the following links - [Reamaze website](https://www.reamaze.com/) - [Reamaze API documentation](https://www.reamaze.com/api) - [Reamaze page on make](https://www.make.com/en/integrations/reamaze) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::