Pylon by Maxmel Tech
  | UsePylon is a B2B support platform offering omnichannel support, AI agents, knowledge management, and account intelligence with strong compliance. Integrating with Make.com enables automated workflows, streamlined support processes, and enhanced customer experience for B2B organizations. |
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This is AI-generated content based on official Pylon documentation. The content may still contain errors—please verify important information. If you have questions, contact Pylon directly.
How to get support on Pylon
Pylon is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https://f.make.com/r/reachout?app_name=Pylon&app_slug=pylon-community&app_unique_id=pylon-69p57l.
Requirements
To use the Pylon app in Make, you must have an active account and an API token, create your account on Pylon.
App installation
To install this app, you need Admin, Owner, or App Developer permissions. Learn more about organization roles.Learn more about organization roles
Go to the Make integration page.
Click the Install button.
Follow the on-screen instructions to complete the setup.
Connect Pylon and Make
To get started, you must first create a connection between Pylon and Make, allowing the two services to communicate.
You can connect using the following method: Bearer Token.
Bearer Token Instructions
You need to generate your API token.
Log in to the Pylon dashboard using your credentials.
Navigate to the section where you can generate an API token.
Create or generate a new API token.
Copy and securely store the generated API token.
Some community developers require an additional specific API Key. Retrieve the required API key from the community developer's dashboard, generally found under Settings/API. For more info, please https://f.make.com/r/reachout?app_name=Pylon&app_slug=pylon-community&app_unique_id=pylon-69p57l.
Create the connection in Make
Log in in your Make account, add the Pylon module to your scenario, and click Create a connection.
If you add a module with an instant tag, click Create a webhook, then Create a connection.
Optional: in the Connection name field, enter a name for the connection.
Enter the authentication credentials you copied from your Pylon or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
For detailed information on connecting an application, see Connect an applicationConnect an application. page.
Pylon modules
After connecting to the Pylon app, you can choose from a list of available modules to build your scenarios.
Templates
You can look for more templates in Make's template gallery, where you'll find thousands of pre-created scenarios.
Pylon resources
You can have access to more resources related to this app on the following links :