Pylon by Maxmel Tech

pylon is an ai driven b2b support platform providing omnichannel support, ai agents, knowledge management, and account intelligence integrating with make com enables automated workflows, streamlining customer support processes and enhancing efficiency for businesses using pylon this is ai generated content based on official pylon documentation the content may still contain errors—please verify important information if you have questions, contact pylon support directly how to get support on pylon pylon is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=pylon\&app slug=pylon community\&app unique id=pylon 69p57l requirements to use the pylon app in make, you must have an active account with admin privileges to create an api token, create your account on pylon app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect pylon and {{product name}} to get started, you must first create a connection between pylon and {{product name}} , allowing the two services to communicate you can connect using the following method bearer token bearer token instructions you need to generate your api token login to your platform using your credentials navigate to the pylon dashboard generate an api token in the pylon dashboard note the generated api token some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=pylon\&app slug=pylon community\&app unique id=pylon 69p57l create the connection in {{product name}} log in in your make account , add the pylon module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your pylon or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page pylon modules after connecting to the pylon app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact adds a new contact to your chosen address book or database, allowing you to store and manage their details easily create a task adds a new task to the project or list you choose, helping you organize and track your work efficiently create an account creates a brand new user account, allowing you to register a fresh profile in the connected service create an account activity adds a new activity record to an account, helping you track actions or events related to that account create an issue creates a brand new issue in your selected project, allowing you to track tasks, bugs, or feature requests directly from make com delete a contact removes a specific contact from your account using its unique id get a contact fetches detailed information about a specific contact using their unique id get an account fetches detailed information for a specific account using its unique id get an issue fetches detailed information about a specific issue list accounts fetches and displays a list of all your connected accounts, allowing you to view their details in one place list contacts fetches and displays a list of all contacts from your account, allowing you to view and manage your contact information easily list issues fetches and displays a list of issues from your selected project or repository, allowing you to view all existing issues in one place make an api call allows you to make a custom, authorized api request to the connected service, enabling you to interact with features or endpoints not covered by the standard modules search contacts finds and retrieves contact details based on the email address you provide search issues finds and retrieves issues within a specific project or service, helping you quickly locate and review relevant issues update a contact updates the details of an existing contact, allowing you to modify information such as name, email address, phone number, and other contact fields update a task updates the details of a specific task using its unique id, allowing you to modify information such as the task's name, status, due date, or other properties update an account updates the details of an existing account, allowing you to modify information such as account name, contact details, or other relevant fields update an issue updates the details of an existing issue, allowing you to modify fields such as the title, description, status, or any other relevant information upload an attachment uploads an attachment by either selecting a file from your device or providing a direct url to the file you want to upload watch contacts triggers whenever a brand new contact is added to your system, allowing you to automatically start workflows or actions based on the creation of this contact watch issues triggers whenever a new issue is created in your selected project, allowing you to automatically start workflows in response to new issues templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} pylon resources you can have access to more resources related to this app on the following links pylon website pylon documentation pylon api documentation pylon page on make